.portrait-avatar[data-v-efc0989f]{overflow:hidden;flex-shrink:0;padding:0;background:#edf2f5;box-shadow:0 0 0 2px #ffffffb3}.portrait-avatar img[data-v-efc0989f]{display:block;width:100%;height:100%;object-fit:cover;object-position:50% 42%;border-radius:inherit}:root{font-family:Inter,PingFang SC,Microsoft YaHei,sans-serif;color:#263b4d;background:#f5f7fa;font-synthesis:none;font-size:13px;--blue:#174b9b;--navy:#102e63;--muted:#536780;--line:#ccd7e3;--serif:"Noto Serif SC","Songti SC",SimSun,serif}*{box-sizing:border-box}body{margin:0}button,input,select,textarea{font:inherit}button,a,input,select,textarea{-webkit-tap-highlight-color:transparent}button,a{touch-action:manipulation}button{cursor:pointer}a{color:inherit;text-decoration:none}button{color:inherit}button:disabled{cursor:not-allowed;opacity:.45}button:focus-visible,a:focus-visible{outline:3px solid #a8c7e4;outline-offset:3px}input:focus,select:focus,textarea:focus{outline:none;border-color:#719bc1;box-shadow:0 0 0 3px #e6f0f8}h1,h2,h3,h4,p{margin:0}h2{font-size:16px;font-weight:600}h3{font-size:14px;font-weight:600}p{line-height:1.8}small{font-size:11px}.muted{color:var(--muted)}.serif{font-family:var(--serif)}.number{font-variant-numeric:tabular-nums}.warm-text{color:#ae774b!important}.eyebrow{font-size:9px;letter-spacing:2.2px;color:#355574;font-weight:500}.button{display:inline-flex;align-items:center;justify-content:center;gap:8px;min-height:38px;padding:9px 15px;border:1px solid #dce4ec;border-radius:6px;background:#fff;color:#456079;white-space:nowrap;transition:background .15s,box-shadow .15s}.button:hover:not(:disabled){background:#f2f7fb;border-color:#a7bfd4}.button.primary{background:var(--blue);color:#fff;border-color:var(--blue);box-shadow:0 3px 7px #22558312}.button.primary:hover:not(:disabled){background:#174c7c}.button.small{font-size:12px;min-height:31px;padding:6px 11px}.button.full{width:100%}.icon-button{background:transparent;border:0;display:inline-flex;align-items:center;justify-content:center;width:32px;height:32px;color:#536780;border-radius:5px;flex-shrink:0}.icon-button:hover:not(:disabled){background:#edf3f8;color:var(--blue)}.text-link{display:inline-flex;align-items:center;gap:5px;background:transparent;border:0;padding:0;color:var(--blue);font-size:12px;white-space:nowrap}.text-link:hover{color:#123b60;text-decoration:underline}.text-link.muted{color:#536780}.avatar{width:39px;height:39px;display:inline-flex;align-items:center;justify-content:center;border-radius:50%;background:#eaf1f7;color:#467398;font-size:12px;flex-shrink:0;font-weight:500}.avatar.small{width:32px;height:32px;font-size:10px}.avatar.large{width:66px;height:66px;font-family:var(--serif);font-size:22px}.avatar.warm{color:#a8835d;background:#f6f0e8}.tag{font-size:10px;background:#f1f4f7;color:#536780;border-radius:3px;padding:3px 6px;line-height:1.5;display:inline-block;white-space:nowrap}.mini-tag{font-size:9px;color:#355574;background:#eff5f9;border-radius:3px;padding:2px 5px;font-weight:400;white-space:nowrap}.mini-tag.warm{color:#ad7950;background:#faf1e6}.tag-row{display:flex;gap:5px;margin-top:7px;flex-wrap:wrap}.pill{display:inline-flex;font-size:10px;padding:4px 9px;background:#edf3f8;color:#355574;border-radius:4px;white-space:nowrap}.pill.arrived{color:#b28549;background:#fcf4e7}.pill.completed,.pill.active{color:#355574;background:#edf5f1}.pill.cancelled{color:#536780;background:#f1f2f4}.pill.draft{color:#536780;background:#f1f4f7}.status-dot{width:5px;height:5px;background:#71a39b;border-radius:50%;display:inline-block}.legend-dot{width:7px;height:7px;border-radius:50%;display:inline-block;margin-right:7px;background:#6795b6}.legend-dot.blue{background:#2d689a}.legend-dot.light{background:#9abbd1}.legend-dot.pale{background:#cad9e5}.legend-dot.amber{background:#c6a370}.legend-dot.green{background:#7fa494}.app-layout{min-height:100vh}.sidebar{position:fixed;inset:0 auto 0 0;width:210px;background:#fff;z-index:20;display:flex;flex-direction:column;border-right:1px solid #e8edf1;padding:27px 17px 0}.brand{display:flex;align-items:center;gap:11px;padding:0 9px 31px}.brand img{width:57px;height:44px;object-fit:contain}.brand>span{font-family:var(--serif);font-size:21px;color:#214e79;letter-spacing:3px;padding-left:13px;border-left:1px solid #dce5ec;white-space:nowrap}.brand i{display:block;font-family:Arial,sans-serif;font-style:normal;font-size:8px;letter-spacing:4px;margin-top:2px}.nav-caption{font-size:10px;letter-spacing:1.8px;color:#536780;padding:2px 16px 17px}.sidebar nav{display:flex;flex-direction:column;gap:7px}.sidebar nav a,.sidebar-bottom>a{height:44px;display:flex;align-items:center;gap:13px;padding:0 16px;color:#355574;position:relative;font-size:12px;border-radius:6px}.sidebar nav a:hover,.sidebar-bottom>a:hover{background:#f5f8fb;color:var(--blue)}.sidebar a.active{color:var(--blue);font-weight:600;background:#edf3f9}.sidebar nav a.active:before{content:"";position:absolute;left:-17px;top:13px;bottom:13px;width:3px;border-radius:0 3px 3px 0;background:var(--blue)}.nav-dot{width:5px;height:5px;background:#b7cadd;border-radius:50%;margin-left:auto}.sidebar-poem{margin:auto 0;text-align:center;color:#536780;padding:35px 0}.sidebar-poem svg{opacity:.6}.sidebar-poem p{font-family:var(--serif);font-size:19px;line-height:2.1;letter-spacing:6px;color:#536780;margin:13px 0 15px}.sidebar-poem>span{font-size:7px;letter-spacing:1.7px;color:#536780}.sidebar-bottom{padding:16px 0 0;border-top:1px solid var(--line)}.version{display:flex;align-items:center;gap:7px;font-size:9px;color:#536780;padding:22px 16px}.version>span:last-child{margin-left:auto}.workspace{margin-left:210px}.topbar{height:75px;background:#fffd;border-bottom:1px solid #e6ecf2;display:flex;align-items:center;justify-content:space-between;padding:0 35px;gap:20px}.top-left{display:flex;align-items:center;gap:10px}.breadcrumb{font-size:11px;color:#536780;white-space:nowrap}.breadcrumb span{padding:0 11px;color:#536780}.breadcrumb b{font-weight:500;color:#506579}.top-actions{display:flex;align-items:center;gap:18px}.global-search{display:flex;align-items:center;gap:7px;color:#536780}.global-search input{width:158px;border:none;background:transparent;padding:8px 0;font-size:10px;color:#355574}.global-search input:focus{box-shadow:none}.global-search input::placeholder{color:#536780}.global-search kbd{font-size:9px;font-family:inherit;color:#536780;border:1px solid #e6ebf0;padding:2px 4px;border-radius:3px}.store-select{border:0;background:transparent;color:#4e687e;font-size:11px;padding:6px 20px 6px 5px;max-width:130px}.notification{position:relative}.notification i{position:absolute;right:6px;top:5px;width:4px;height:4px;background:#ac6257;border-radius:50%;border:1px solid white}.top-divider{height:24px;width:1px;background:#e6ebf0}.profile{display:flex;align-items:center;gap:9px;border:0;background:none;text-align:left;font-size:11px;white-space:nowrap}.profile small{display:block;color:#536780;font-size:9px;margin-top:4px}.mobile-menu{display:none}.page{padding:30px 35px 20px;max-width:1700px;margin:0 auto}.page-heading{display:flex;align-items:center;justify-content:space-between;margin-bottom:25px}.page-heading .eyebrow{font-size:8px;letter-spacing:2px;margin-bottom:9px}.page-heading h1{font-family:var(--serif);font-size:26px;letter-spacing:2px;font-weight:600;display:flex;align-items:center;gap:13px;color:#263f57}.page-heading p{color:#536780;font-size:11px;margin-top:6px;letter-spacing:.5px}.demo-badge{font-family:Arial,Microsoft YaHei,sans-serif;font-size:9px;color:#536780;letter-spacing:0;border:1px solid #dce4eb;background:#f8fafc;padding:3px 6px;border-radius:3px;font-weight:400}.heading-actions{display:flex;align-items:center;gap:20px}.today-label{font-size:10px;letter-spacing:1px;color:#536780}.page-footer{max-width:1700px;margin:0 auto;display:flex;justify-content:space-between;padding:8px 35px 24px;color:#536780;font-size:9px;letter-spacing:.6px}.welcome-card{border:1px solid #dce7ef;min-height:220px;border-radius:8px;position:relative;overflow:hidden;background:linear-gradient(105deg,#edf3f8,#f1f6fa 65%,#e6eef4);display:flex;align-items:center;padding:27px 34px;margin-bottom:21px}.welcome-card>div:first-child{z-index:1}.welcome-card .eyebrow{font-size:8px;letter-spacing:2.4px;color:#536780}.welcome-card h2{font-family:var(--serif);font-size:26px;letter-spacing:2px;color:#254c71;margin:13px 0 11px;font-weight:500}.welcome-card h2 span{color:#a66c61;font-size:20px}.welcome-card p{font-size:11px;line-height:1.95;color:#536780}.welcome-card p b{color:#3d6c92;font-weight:500;padding:0 3px}.welcome-card .text-link{margin-top:16px;font-size:11px;gap:12px}.hero-art{position:absolute;right:55px;top:5px;width:365px;height:220px}.hero-art svg{height:100%;width:100%}.hero-seal{position:absolute;right:35px;top:35px;line-height:1.3;color:#a57369;border:1px solid #b6877c;padding:4px 3px;font-family:var(--serif);font-size:11px;border-radius:2px;opacity:.7}.stats-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:17px;margin-bottom:21px}.stat-card{background:#fff;border:1px solid var(--line);border-radius:7px;padding:21px 22px 17px;min-width:0;transition:box-shadow .15s}a.stat-card:hover{box-shadow:0 5px 20px #234e7110}.stat-label{display:flex;align-items:center;justify-content:space-between;color:#536780;font-size:11px;margin-bottom:12px}.stat-label svg{color:#536780}.stat-card strong{font-size:32px;font-weight:500;letter-spacing:.2px;color:#2d4a65;display:block;line-height:1.2;font-variant-numeric:tabular-nums}.stat-card strong small{font-size:11px;color:#536780;margin-left:7px;font-weight:400}.stat-foot{display:flex;align-items:center;gap:5px;margin-top:17px;font-size:9px;color:#536780;min-height:14px}.stat-foot>svg{margin-left:auto;opacity:.6}.soft-dot{width:4px;height:4px;border-radius:50%;background:#9fbbb3}.stat-card>p{font-size:10px;margin-top:16px}.stat-card .balance-number{font-size:29px}.panel{background:#fff;border:1px solid var(--line);border-radius:7px;overflow:hidden}.panel-head{padding:23px 24px 17px;display:flex;justify-content:space-between;align-items:center;gap:16px}.panel-head h2{font-size:14px;letter-spacing:.3px;color:#344f66;display:flex;align-items:center;gap:10px}.panel-head p{font-size:10px;color:#536780;margin-top:6px}.dashboard-middle{display:grid;grid-template-columns:minmax(0,1.55fr) minmax(290px,1fr);gap:20px;margin-bottom:21px}.chart-legend{display:flex;gap:20px;align-items:center;padding:2px 25px 0;font-size:9px;color:#536780}.chart-legend small{margin-left:auto;font-size:8px;color:#536780}.trend-chart{display:block;width:100%;padding:8px 15px 14px;height:236px}.care-panel .panel-head{padding-bottom:6px}.care-item{width:100%;display:flex;align-items:center;gap:11px;text-align:left;padding:14px 24px;border:0;background:#fff;position:relative}.care-item:after{content:"";position:absolute;left:73px;right:24px;bottom:0;height:1px;background:#f0f3f6}.care-item:last-child:after{display:none}.care-item:hover{background:#fbfcfe}.care-item>div{flex:1;min-width:0}.care-item b{display:flex;align-items:center;gap:9px;font-size:11px;font-weight:500}.care-item p{font-size:10px;color:#536780;margin-top:5px;text-overflow:ellipsis;overflow:hidden;white-space:nowrap}.care-item>svg{color:#536780}.care-item .avatar{height:34px;width:34px;font-size:10px}.segment-strip{display:flex;align-items:center;gap:28px;padding:22px 25px;background:#f0f4f7;border:1px solid #e2eaf0;border-radius:7px;margin-bottom:21px}.segment-intro{display:flex;align-items:center;gap:12px;min-width:230px;flex:1}.segment-intro>svg{color:#536780}.segment-intro h3{font-family:var(--serif);font-size:15px;letter-spacing:1px;font-weight:500;color:#45657d}.segment-intro p{color:#536780;font-size:9px;margin-top:5px}.segment-strip>a{border-left:1px solid #dce5ec;display:grid;grid-template-columns:1fr auto;gap:6px 22px;min-width:150px;padding-left:26px}.segment-strip>a>span{font-size:10px;color:#536780;grid-column:1/-1}.segment-strip>a b{font-size:19px;color:#456b89;font-weight:500}.segment-strip>a small{font-size:9px;color:#536780;margin-left:7px;font-weight:400}.segment-strip>a>svg{color:#536780;align-self:center}.segment-strip .button{background:transparent;font-size:11px;border-color:#cad9e5;color:#355574}.count{font-size:10px;font-family:Arial,sans-serif;color:#536780;background:#f0f5f9;border-radius:4px;padding:3px 6px;font-weight:400}.table-wrap{overflow-x:auto}table{border-collapse:collapse;width:100%;text-align:left;white-space:nowrap;font-size:12px}th{background:#f9fafc;color:#536780;font-size:11px;font-weight:400;padding:12px 24px;border-top:1px solid #f1f4f7;border-bottom:1px solid #eef1f5}td{padding:17px 24px;border-bottom:1px solid #f0f3f6;color:#355574;height:70px}tbody tr:last-child td{border-bottom:0}tbody tr:hover{background:#fcfdff}td b{font-weight:500;color:#3b556d}.time-cell{font-size:14px;letter-spacing:.3px;color:#456b8c}.time-cell span{display:block;font-size:9px;color:#536780;margin-top:5px;letter-spacing:0}.customer-cell{display:flex;align-items:center;gap:10px;background:none;border:0;padding:0;text-align:left}.customer-cell:hover b{color:var(--blue)}.customer-cell b{font-size:12px}.customer-cell small{display:block;font-size:10px;color:#536780;margin-top:5px}.cell-sub{display:block;color:#536780;font-size:10px;margin-top:6px}.row-actions{display:flex;align-items:center;gap:12px}.member-level{font-size:10px;color:#355574;background:#edf4f9;padding:4px 7px;display:inline-block;border:1px solid #e0ecf4;border-radius:3px}.member-level.premium{color:#9d815a;background:#f8f5ed;border-color:#ede5d5}.list-toolbar{display:flex;align-items:center;justify-content:space-between;gap:15px;padding:0 23px;min-height:65px;border-bottom:1px solid var(--line)}.tabs{display:flex;gap:8px;align-self:stretch;min-width:0;max-width:100%;overflow-x:auto}.tabs button{flex-shrink:0;border:none;border-bottom:2px solid transparent;background:none;padding:20px 14px;color:#536780;font-size:12px;white-space:nowrap}.tabs button.active{color:var(--blue);border-color:var(--blue);font-weight:500}.filter-bar{padding:19px 23px;display:flex;gap:12px;align-items:center}.search-field{height:36px;border:1px solid #e0e7ee;border-radius:5px;display:flex;align-items:center;gap:9px;padding:0 11px;color:#536780;background:#fff}.search-field:focus-within{border-color:#93b4d0}.search-field input{border:0;padding:7px 0;width:210px;font-size:11px}.search-field input:focus{box-shadow:none}.search-field input::placeholder{color:#536780}.filter-count{margin-left:auto;color:#536780;font-size:11px}.filter-count b{color:#355574;font-weight:500}.filter-bar select,.list-toolbar>select{height:36px;min-width:130px;padding:0 28px 0 11px;font-size:11px;color:#536780;border:1px solid #e0e7ee;border-radius:5px;background:#fff}.pagination{padding:18px 24px;border-top:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;font-size:10px;color:#536780}.pagination>div{display:flex;align-items:center;gap:7px}.page-number{border:1px solid #dbe6ee;background:#f1f6fa;color:#355574;border-radius:4px;height:28px;width:28px;font-size:11px}.quiet-note{display:flex;align-items:flex-start;justify-content:center;gap:7px;margin:20px auto 8px;color:#536780;font-size:10px;line-height:1.9}.quiet-note svg{flex-shrink:0;margin-top:2px;color:#536780}.page-callout{display:flex;align-items:center;gap:16px;background:#eef4f9;border:1px solid #dfe9f1;border-radius:7px;padding:22px 26px;margin-bottom:22px}.callout-icon{height:45px;width:45px;border-radius:12px;background:#e9f1f8;color:#536780;display:inline-flex;align-items:center;justify-content:center;flex-shrink:0}.page-callout .callout-icon{background:#e2edf5}.page-callout h3{font-family:var(--serif);font-size:16px;font-weight:500;letter-spacing:1px;color:#436b8b}.page-callout p{font-size:10px;color:#536780;margin-top:6px}.page-callout>.button{margin-left:auto}.task-row{display:flex;align-items:center;gap:17px;padding:23px;border-bottom:1px solid var(--line)}.task-row:last-child{border:0}.task-symbol{height:36px;width:36px;border-radius:9px;background:#eef4f9;color:#536780;display:inline-flex;align-items:center;justify-content:center;flex-shrink:0}.task-symbol.overdue{background:#faf3ea;color:#b18b5c}.task-symbol.done{background:#eef5f1;color:#536780}.task-main{flex:1;min-width:0}.task-title{display:flex;align-items:center;gap:9px;flex-wrap:wrap}.task-title h3{font-size:13px;color:#4a657b;font-weight:500}.task-main>p{display:flex;align-items:center;gap:8px;font-size:11px;color:#536780;margin-top:7px}.task-main>p .text-link{font-size:10px}.task-note{font-size:11px;color:#536780;margin-top:8px;line-height:1.8;overflow-wrap:anywhere}.task-due{text-align:right;min-width:90px;font-size:11px;color:#536780}.task-due small{display:block;font-size:9px;margin-top:6px;color:#536780}.task-controls{min-width:104px;text-align:right;margin-left:8px}.appointment-summary{display:flex;align-items:center;gap:32px;margin-bottom:20px}.appointment-summary>div{font-size:12px;color:#536780}.appointment-summary b{font-weight:500;font-size:18px;color:#54728b;margin-left:9px}.appointment-summary .button{margin-left:auto}.date-switch{display:flex;align-items:center;gap:7px}.date-switch input{border:0;background:#fff;color:#516f87;font-size:14px;padding:5px}.date-switch .button{margin-left:10px}.appointment-row{display:flex;align-items:center;gap:25px;padding:25px 28px;border-bottom:1px solid var(--line)}.appointment-row:last-child{border:0}.appointment-row.cancelled{opacity:.6}.appointment-time{padding:0 25px 0 0;background:#edf4fc;border-right:0;border-radius:5px;min-width:100px;display:flex;flex-direction:column;align-items:flex-start;gap:8px}.arrived .appointment-time{border-color:#ecdbc3}.completed .appointment-time{border-color:#d8e6df}.appointment-time strong{font-size:23px;font-weight:400;color:#456e8e;letter-spacing:.6px}.appointment-time small{font-size:10px;color:#536780}.appointment-time>span{font-size:9px;background:#f0f5f9;color:#536780;padding:3px 6px;border-radius:3px}.appointment-body{flex:1;min-width:0}.appointment-title{display:flex;align-items:center;gap:18px;margin-bottom:13px}.appointment-body h3{font-size:12px;color:#355574;font-weight:500;margin-bottom:5px}.appointment-body>p{color:#536780;font-size:10px}.appointment-body>p>span{padding:0 7px}.appointment-actions{display:flex;flex-direction:column;align-items:center;gap:13px;min-width:104px}.section-title{display:flex;align-items:center;justify-content:space-between;margin:2px 0 22px}.section-title h2{font-family:var(--serif);font-size:19px;letter-spacing:1px;font-weight:500}.section-title p{font-size:11px;color:#536780;margin-top:8px}.segment-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:18px;margin-bottom:25px}.segment-card{padding:23px 21px}.segment-card-top{display:flex;align-items:center;justify-content:space-between}.segment-icon{height:43px;width:43px;border-radius:12px;background:#edf4f9;color:#536780;display:flex;align-items:center;justify-content:center}.segment-card:nth-child(2) .segment-icon{background:#f5f0ec;color:#536780}.segment-card:nth-child(3) .segment-icon{background:#f0f4f2;color:#536780}.segment-card:nth-child(4) .segment-icon{background:#f1f1f6;color:#536780}.segment-card h2{font-family:var(--serif);font-size:19px;letter-spacing:1px;margin:23px 0 9px;font-weight:500}.segment-card>p{font-size:10px;color:#536780;min-height:36px}.segment-metric{display:flex;align-items:baseline;gap:8px;margin:17px 0 13px}.segment-metric strong{font-size:32px;font-weight:400;color:#456b89}.segment-metric span{font-size:10px;color:#536780}.segment-rule{font-size:10px;color:#536780;line-height:1.8}.segment-rule span{display:block;font-size:9px;color:#536780;margin-top:3px}.segment-card-actions{display:flex;align-items:center;justify-content:space-between;border-top:1px solid var(--line);padding-top:18px;margin-top:20px;gap:8px}.segment-card-actions .text-link{font-size:10px}.segment-card-actions .button{font-size:10px;padding:5px 8px}.campaign-empty{text-align:center;padding:30px 20px 45px}.campaign-empty h3{font-family:var(--serif);font-size:18px;color:#355574;margin:20px 0 10px;letter-spacing:1px}.campaign-empty p{font-size:11px;color:#536780}.campaign-empty small{display:block;font-size:9px;color:#536780;margin-top:14px}.campaign-list>article{padding:24px;display:flex;align-items:center;gap:24px;border-top:1px solid var(--line)}.campaign-info{flex:1;min-width:0}.campaign-info h3{display:flex;align-items:center;gap:12px;font-size:13px}.campaign-info p{font-size:10px;color:#536780;margin-top:7px}.campaign-info .campaign-message{font-size:12px;color:#355574;max-width:600px;line-height:1.8;white-space:pre-wrap}.campaign-metrics{display:flex;gap:24px;min-width:180px}.campaign-metrics div{display:flex;flex-direction:column;gap:7px;align-items:center}.campaign-metrics b{font-size:22px;font-weight:400;color:#355574}.campaign-metrics span{font-size:9px;color:#536780}.insights-grid{display:grid;grid-template-columns:1.4fr 1fr;gap:21px;margin-bottom:21px}.level-chart{padding:10px 27px 29px}.level-row{margin:15px 0 24px}.level-row:last-child{margin-bottom:0}.level-row>div:first-child{display:flex;align-items:center;justify-content:space-between;font-size:11px;color:#536780;margin-bottom:11px}.level-row b{font-size:11px;color:#355574;font-weight:500}.level-row small{color:#536780;margin-left:10px;font-weight:400;font-size:10px}.progress-track{height:5px;border-radius:4px;background:#f0f4f7;overflow:hidden}.progress-track i{display:block;background:#6f9aba;height:100%;border-radius:4px}.inline-progress{display:flex;align-items:center;gap:12px;font-size:10px;color:#536780}.inline-progress .progress-track{width:90px}.settings-grid{display:grid;grid-template-columns:1fr 1fr;gap:22px;margin-bottom:22px}.settings-card{padding:26px}.settings-card h2{margin:17px 0 10px;font-family:var(--serif);font-size:20px;letter-spacing:1px;font-weight:500}dl{margin:20px 0 24px}dl>div{display:flex;align-items:flex-start;gap:25px;border-bottom:1px solid #f1f4f7;padding:12px 0;font-size:11px;line-height:1.8}dt{color:#536780;min-width:62px}dd{margin:0;color:#355574}.resource-state{padding:65px 25px;display:flex;flex-direction:column;align-items:center;justify-content:center;color:#536780;min-height:200px;gap:14px}.resource-state p{font-size:12px;color:#536780}.resource-state.error p{color:#ae7769}.spinner{width:24px;height:24px;border:2px solid #dce9f2;border-top-color:#6996b9;border-radius:50%;animation:spin 1s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}.empty-small{padding:40px 24px;text-align:center;font-size:11px;color:#536780}.overlay{position:fixed;inset:0;background:#1930475e;-webkit-backdrop-filter:blur(3px);backdrop-filter:blur(3px);display:flex;align-items:center;justify-content:center;padding:28px;z-index:70;overflow-y:auto}.modal{width:535px;max-width:100%;max-height:calc(100dvh - 56px);overflow-y:auto;background:#fff;border-radius:10px;box-shadow:0 24px 100px #102c4b35;outline:none}.modal.wide{width:790px}.modal-head{padding:20px 25px;display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid var(--line);position:sticky;top:0;z-index:2;background:#fff;border-radius:10px 10px 0 0}.modal-head h2{font-family:var(--serif);font-size:19px;letter-spacing:1px;font-weight:500;color:#446580}.form-body{padding:24px 26px;display:flex;flex-direction:column;gap:18px}label{font-size:12px;color:#355574;display:block;line-height:1.5}label>input,label>select,label>textarea{display:block;width:100%;margin-top:8px}input,select,textarea{border:1px solid #dce5ed;border-radius:5px;padding:10px 11px;background:#fff;color:#4d6c84;min-width:0;font-size:12px}input::placeholder,textarea::placeholder{color:#536780;font-size:11px}textarea{resize:vertical;line-height:1.8}input[type=date],input[type=datetime-local]{color-scheme:light}em{font-style:normal;color:#ad877a;font-size:10px}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:18px}.form-grid .span-2{grid-column:1/-1}.check-label{display:flex;align-items:flex-start;gap:9px;font-size:11px}.check-label input{width:14px;height:14px;margin:1px 0 0;accent-color:var(--blue);box-shadow:none}.check-label small{display:block;color:#536780;font-size:10px;margin-top:5px}.info-box{background:#f3f7fa;border:1px solid #e5edf3;border-radius:5px;padding:13px 15px;font-size:11px;line-height:1.9;color:#536780;white-space:pre-wrap;overflow-wrap:anywhere}.info-box b{font-weight:500;color:#355574}.info-box p{margin-top:5px}.form-actions{display:flex;justify-content:flex-end;gap:10px;border-top:1px solid var(--line);padding-top:20px;margin-top:3px}.form-error{background:#fbf1ef;border:1px solid #eed8d2;color:#ac7364;padding:12px 14px;border-radius:5px;font-size:11px;line-height:1.8;overflow-wrap:anywhere}.fine-print{font-size:10px}.inline-search{display:flex;gap:7px;margin-top:8px}.inline-search input{flex:1;width:100%;font-size:11px}.inline-search .button{font-size:11px}.preview-customer{display:flex;align-items:center;gap:12px;background:none;border:0;padding:12px 0;border-bottom:1px solid var(--line);text-align:left}.preview-customer b{font-size:12px;font-weight:500}.preview-customer>span:nth-last-child(2){margin-left:auto;font-size:11px;color:#536780}.preview-customer>svg{color:#536780}.customer-detail{padding:25px}.detail-hero{display:flex;align-items:center;gap:18px}.detail-hero>div{flex:1}.detail-name{display:flex;align-items:center;gap:12px}.detail-name h2{font-family:var(--serif);font-size:24px;letter-spacing:1px;font-weight:500}.detail-hero p{font-size:11px;color:#536780;margin-top:8px}.detail-hero p>span{margin:0 7px;color:#536780}.detail-stats{display:grid;grid-template-columns:repeat(4,1fr);background:#f6f9fc;border:1px solid #e7eff5;padding:20px 0;border-radius:6px;margin:24px 0 19px}.detail-stats>div{padding:0 20px;border-right:1px solid #e3ebf2}.detail-stats>div:last-child{border:0}.detail-stats span{font-size:10px;color:#536780;display:block;margin-bottom:10px}.detail-stats b{font-size:22px;color:#355574;font-weight:400}.detail-stats small{font-size:10px;color:#536780}.detail-actions{display:flex;gap:10px;align-items:center}.detail-actions .button{font-size:11px}.consent{display:flex;align-items:center;gap:5px;font-size:9px;color:#536780;margin-left:auto}.consent.yes{color:#536780}.detail-info{display:grid;grid-template-columns:1fr 1fr;gap:20px 25px;padding:24px 0}.detail-info>div>span{font-size:9px;color:#536780}.detail-info p{font-size:12px;color:#355574;margin-top:6px;white-space:pre-wrap;overflow-wrap:anywhere}.detail-tabs{border-bottom:1px solid var(--line)}.detail-tabs button{font-size:11px;padding:15px 12px}.timeline-section{padding-top:22px}.note-form textarea{width:100%;display:block;min-height:80px;background:#fbfcfe}.note-form .button{display:flex;margin:10px 0 23px auto}.timeline{padding:5px 0 0 8px}.timeline article{position:relative;padding:0 0 26px 25px;border-left:1px solid #e2ebf2}.timeline article:last-child{padding-bottom:5px;border-color:transparent}.timeline-dot{position:absolute;left:-4px;top:4px;width:7px;height:7px;background:#a1bdd1;border:2px solid white;border-radius:50%;box-shadow:0 0 0 1px #d8e5ee}.timeline h4{font-size:12px;color:#355574;font-weight:500}.timeline p{font-size:12px;color:#536780;margin:8px 0;white-space:pre-wrap;overflow-wrap:anywhere}.timeline small{font-size:9px;color:#536780}.detail-list article{display:flex;align-items:center;gap:13px;padding:19px 0;border-bottom:1px solid var(--line)}.detail-list article>div{flex:1;min-width:0}.detail-list b{font-size:11px;font-weight:500;color:#355574}.detail-list p{font-size:10px;color:#536780;margin-top:5px}.detail-list small{font-size:10px;color:#536780;display:block;margin-top:7px}.toast{position:fixed;left:50%;top:24px;transform:translate(-50%);z-index:200;display:flex;align-items:center;gap:10px;background:#fff;color:#355574;border:1px solid #dce9e3;border-radius:7px;box-shadow:0 8px 35px #213d5120;padding:14px 23px;font-size:12px;max-width:calc(100vw - 32px);line-height:1.8}.toast.error{color:#ad7366;border-color:#ebd8d2}.boot{height:100vh;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:25px;color:#536780;font-size:12px;background:#f5f8fb}.boot img{width:110px}.login-page{display:grid;grid-template-columns:1.05fr 1fr;min-height:100vh;background:#fff}.login-art{position:relative;overflow:hidden;padding:55px 10%;background:linear-gradient(135deg,#e8f0f7,#f6f9fc);display:flex;flex-direction:column;justify-content:center;align-items:flex-start}.login-art>img{width:90px;position:absolute;top:50px}.login-art .eyebrow{margin:40px 0 30px;z-index:1;font-size:9px;color:#536780}.login-art h1{font-family:var(--serif);font-size:53px;letter-spacing:12px;line-height:1.75;color:#365f81;font-weight:400;z-index:1}.login-art>p{font-size:11px;letter-spacing:1px;color:#536780;margin-top:23px;z-index:1}.login-art>small{position:absolute;bottom:40px;letter-spacing:3px;color:#536780;font-size:10px}.login-circles{position:absolute;right:-160px;bottom:0;width:460px;height:460px;border-radius:50%;border:1px solid #dbe6ef;box-shadow:0 0 0 38px #eaf1f730,0 0 0 39px #dce6ee,0 0 0 80px #edf3f830,0 0 0 81px #dde7ef,0 0 0 120px #edf4f830,0 0 0 121px #e2eaf1;opacity:.6}.login-form{max-width:420px;width:100%;align-self:center;justify-self:center;padding:45px}.login-form h2{font-family:var(--serif);font-size:29px;font-weight:500;letter-spacing:2px;margin:15px 0 9px;color:#375a76}.login-form>.muted{font-size:12px}.login-form form{margin-top:35px}.login-form form label{margin-bottom:20px}.login-form form input{height:43px}.login-form form .button{margin-top:9px;height:43px;justify-content:space-between;padding:0 16px}.login-form .form-error{margin-bottom:15px}.demo-note{display:flex;align-items:flex-start;gap:9px;margin-top:28px;background:#f4f8fb;padding:13px;border-radius:5px;color:#536780}.demo-note>svg{width:16px;flex-shrink:0;margin-top:2px}.demo-note b{font-size:10px;font-weight:400;color:#536780}.demo-note p{font-size:9px;color:#536780;line-height:1.8;margin-top:5px}@media(min-width:1550px){.page{padding-top:35px}.welcome-card{min-height:245px}.hero-art{width:420px;height:245px;right:100px}.trend-chart{height:260px}.care-item{padding-top:17px;padding-bottom:17px}.stat-card{padding:24px}.dashboard-middle{grid-template-columns:1.7fr 1fr}}@media(max-width:1200px){.sidebar{width:185px;padding-left:12px;padding-right:12px}.sidebar nav a.active:before{left:-12px}.brand{padding-left:3px;gap:6px}.brand>span{font-size:19px;padding-left:9px}.workspace{margin-left:185px}.topbar{padding:0 23px}.page{padding:25px 23px 18px}.top-actions{gap:12px}.global-search{display:none}.hero-art{right:25px;width:300px}.welcome-card{padding-left:27px}.stats-grid{gap:12px}.stat-card{padding:18px}.stat-foot{font-size:8px}.dashboard-middle{grid-template-columns:1.4fr 1fr;gap:15px}.panel-head,.care-item{padding-left:20px;padding-right:20px}.segment-strip{gap:16px;padding:20px}.segment-intro{min-width:200px}.segment-strip>a{min-width:125px;padding-left:16px;gap:6px 10px}.segment-strip>a b{font-size:17px}.segment-grid{gap:12px}.segment-card{padding:18px 16px}.segment-card-top .tag{font-size:8px}.segment-card-actions{flex-wrap:wrap;gap:12px}td,th{padding-left:20px;padding-right:20px}.task-controls{min-width:95px}.task-row{gap:12px}.task-main>p{flex-wrap:wrap;gap:5px}.task-title h3{font-size:11px}.task-title{gap:6px}.page-footer{padding-left:23px;padding-right:23px}}@media(max-width:1000px){.hero-art{width:260px;opacity:.7;right:15px}.hero-seal{right:22px}.welcome-card h2{font-size:24px}.welcome-card p{font-size:10px}.segment-strip{flex-wrap:wrap}.segment-intro{flex:1 1 45%}.segment-strip>a{flex:1}.segment-strip>.button{margin-left:auto}.dashboard-middle{grid-template-columns:1fr}.trend-chart{height:245px}.care-panel{display:grid;grid-template-columns:1fr 1fr}.care-panel .panel-head{grid-column:1/-1;padding-bottom:15px}.care-item:after{display:none}.segment-grid{grid-template-columns:1fr 1fr}.insights-grid{grid-template-columns:1fr}.stats-grid{grid-template-columns:1fr 1fr}.stat-card strong{font-size:29px}.task-row{flex-wrap:wrap}.task-main{flex-basis:60%}.task-due{margin-left:53px;text-align:left}.task-controls{margin-left:auto}.task-note{max-width:100%}.campaign-list>article{flex-wrap:wrap}.campaign-info{flex:1 1 100%}.campaign-list>article>.button{margin-left:auto}.page-callout>div:nth-child(2){flex:1}.page-callout p{font-size:9px}.page-callout h3{font-size:14px}.heading-actions{gap:10px}.today-label{display:none}}@media(max-width:760px){.sidebar{transform:translate(-100%);transition:transform .2s;width:210px}.sidebar.open{transform:translate(0)}.sidebar-backdrop{position:fixed;inset:0;background:#18365055;z-index:19;-webkit-backdrop-filter:blur(2px);backdrop-filter:blur(2px)}.workspace{margin-left:0}.mobile-menu{display:inline-flex}.topbar{height:65px;padding:0 17px}.top-actions{gap:9px}.top-divider{display:none}.profile>span:last-child{display:none}.breadcrumb{font-size:10px}.breadcrumb span{padding:0 6px}.store-select{font-size:10px;max-width:110px}.notification{width:25px}.page{padding:23px 17px 15px}.page-heading{margin-bottom:20px}.page-heading h1{font-size:23px}.page-heading .eyebrow{font-size:7px;letter-spacing:1.5px}.page-heading p{font-size:10px}.heading-actions .button{font-size:10px;padding:8px 10px;min-height:33px;gap:5px}.demo-badge{font-size:8px}.welcome-card{min-height:210px;padding:25px 22px}.welcome-card h2{font-size:23px}.welcome-card .eyebrow{font-size:7px}.hero-art{right:-50px;opacity:.25;width:290px;top:0}.hero-seal{display:none}.welcome-card p{font-size:10px}.stats-grid{gap:11px}.stat-card{padding:17px}.stat-label{font-size:10px}.stat-card strong{font-size:29px}.stat-foot{margin-top:13px;font-size:8px}.dashboard-middle{margin-bottom:17px}.trend-chart{height:auto;min-height:190px}.panel-head{padding:20px 18px 15px}.panel-head h2{font-size:13px}.panel-head p{font-size:9px}.panel-head>.text-link{font-size:10px}.care-panel{display:block}.care-item{padding:13px 18px}.care-item:after{display:block}.segment-strip{padding:18px;gap:18px}.segment-intro{flex-basis:100%}.segment-strip>a{min-width:0;border-left:0;padding-left:0}.segment-strip>.button{display:none}.segment-strip>a:nth-of-type(2){border-left:1px solid #dce5ec;padding-left:20px}.segment-intro p{font-size:9px}.page-footer{padding:8px 17px 20px;font-size:8px}.page-footer>span:last-child{display:none}.list-toolbar{padding:0 15px;min-height:58px}.tabs{gap:6px}.tabs button{font-size:11px;padding:16px 12px}.list-toolbar>.muted{font-size:10px}.filter-bar{padding:15px;flex-wrap:wrap;gap:9px}.search-field{flex:1;min-width:180px}.search-field input{width:100%;min-width:0}.filter-bar select{font-size:10px;min-width:110px;flex:1}.filter-count{font-size:10px;flex:1 1 100%;margin-top:4px}.list-toolbar>.button{font-size:9px;padding:6px 8px;gap:4px}.list-toolbar>.button svg{width:12px}.customer-table{min-width:860px}td,th{padding-left:18px;padding-right:18px}.pagination{padding:13px 16px;font-size:9px}.page-callout{padding:18px;flex-wrap:wrap;gap:12px}.page-callout .callout-icon{width:35px;height:35px;border-radius:8px}.page-callout h3{font-size:13px}.page-callout p{font-size:9px}.page-callout .button{font-size:10px;padding:7px 11px;min-height:31px}.task-row{padding:18px 15px;gap:12px}.task-main{flex-basis:calc(100% - 50px)}.task-main>p{font-size:9px}.task-title h3{font-size:12px}.task-title .tag,.task-title .mini-tag{font-size:8px}.task-due{margin-left:48px;font-size:10px}.task-controls .button{font-size:10px}.task-symbol{width:33px;height:33px}.appointment-summary{gap:16px;flex-wrap:wrap}.appointment-summary>div{font-size:10px}.appointment-summary b{font-size:16px;margin-left:4px}.appointment-summary .button{font-size:10px;min-height:31px;padding:7px 11px}.date-switch{gap:1px}.date-switch input{font-size:12px;width:127px;padding:5px 1px}.date-switch .button{margin-left:2px;font-size:9px;padding:4px 7px}.date-switch .icon-button{width:24px}.list-toolbar>select{font-size:10px;min-width:90px;padding-left:8px;padding-right:10px;width:90px}.appointment-row{padding:20px 17px;gap:17px;flex-wrap:wrap}.appointment-time{padding-right:15px;min-width:72px;gap:7px}.appointment-time strong{font-size:20px}.appointment-time small{font-size:9px}.appointment-title{gap:10px}.appointment-title .pill{font-size:8px;padding:4px 6px}.appointment-body h3{font-size:11px}.appointment-body>p{font-size:9px}.appointment-actions{flex-direction:row;justify-content:flex-end;flex-basis:100%;gap:19px}.appointment-actions .button,.appointment-actions .text-link{font-size:10px}.section-title h2{font-size:17px}.section-title p{font-size:10px;max-width:240px}.section-title>.button{font-size:10px;padding:7px 9px;min-height:33px;gap:5px}.segment-grid{gap:11px}.segment-card{padding:17px 14px}.segment-card-top .tag{font-size:7px;padding:3px}.segment-icon{width:35px;height:35px;border-radius:10px}.segment-icon svg{width:19px}.segment-card h2{font-size:17px;margin-top:19px}.segment-card>p{font-size:9px;min-height:36px}.segment-metric strong{font-size:28px}.segment-metric span,.segment-rule{font-size:9px}.segment-rule span{font-size:8px}.segment-card-actions{margin-top:17px;padding-top:15px;gap:14px}.segment-card-actions .button{font-size:9px}.campaign-list>article{padding:18px}.campaign-metrics{gap:22px;min-width:150px}.campaign-info .campaign-message{font-size:10px}.settings-grid{grid-template-columns:1fr;gap:17px}.settings-card{padding:23px}.overlay{padding:12px}.modal{max-height:calc(100dvh - 24px);border-radius:8px}.modal-head{padding:17px 19px}.modal-head h2{font-size:17px}.form-body{padding:20px;gap:17px}.form-grid{gap:15px}.form-actions .button{font-size:11px}.customer-detail{padding:20px 18px}.detail-hero{gap:13px}.avatar.large{width:53px;height:53px;font-size:18px}.detail-name h2{font-size:22px}.detail-name{gap:9px}.detail-name .member-level{font-size:8px}.detail-hero p{font-size:9px}.detail-hero p>span{margin:0 4px}.detail-stats{padding:15px 0;margin-top:22px}.detail-stats>div{padding:0 10px}.detail-stats span{font-size:8px}.detail-stats b{font-size:17px}.detail-stats small{font-size:8px}.detail-actions{flex-wrap:wrap;gap:9px}.detail-actions .button{font-size:10px;padding:8px 10px;min-height:33px}.consent{flex:1 1 100%;justify-content:flex-end;margin-top:5px;font-size:8px}.detail-info{gap:17px}.detail-info p{font-size:10px}.detail-info>div>span{font-size:8px}.detail-tabs{gap:6px}.detail-tabs button{font-size:10px}.detail-list article{gap:10px}.detail-list b{font-size:10px}.detail-list p,.detail-list .text-link{font-size:9px}.toast{font-size:11px;top:15px;padding:12px 16px;width:max-content}.login-page{display:block}.login-art{min-height:240px;padding:30px}.login-art>img{width:60px;right:30px;top:30px}.login-art .eyebrow{font-size:7px;margin:0 0 15px}.login-art h1{font-size:29px;line-height:1.6;letter-spacing:6px}.login-art>p{font-size:9px;margin-top:15px}.login-art>small{display:none}.login-circles{width:230px;height:230px;right:-40px;bottom:-80px}.login-form{padding:35px 30px;max-width:460px;margin:0 auto}.login-form h2{font-size:25px}.login-form form{margin-top:26px}.login-form>.eyebrow{font-size:8px}}@media(prefers-reduced-motion:reduce){*,*:before,*:after{animation:none!important;transition:none!important;scroll-behavior:auto!important}}:root{--paper:#f6f4ee;--ink:#132e58;--cobalt:#174b9b;--cinnabar:#a33f32;--line:#ccd7e3;color:var(--ink);background:var(--paper)}body{background:var(--paper)}.workspace{min-height:100dvh;background:radial-gradient(ellipse at top right,#e5f0ff 0,transparent 55%),#fff}.sidebar{background:linear-gradient(165deg,#fffdf9,#edf3fb);border-right:1px solid #c4d1e2;color:#244367;isolation:isolate;box-shadow:inset -1px 0 #fffa}.sidebar:before{content:"";position:absolute;inset:0;background:url(/login-peony.jpg) center bottom / 340px auto no-repeat;opacity:.16;mix-blend-mode:multiply;-webkit-mask-image:linear-gradient(180deg,transparent 15%,#0003 42%,#000 68%,#0008 82%,transparent 100%);mask-image:linear-gradient(180deg,transparent 15%,#0003 42%,#000 68%,#0008 82%,transparent 100%);pointer-events:none;z-index:-1}.brand{gap:8px;padding:0 0 30px;align-items:center}.brand img{width:53px;height:48px;background:#ffffff80;border-radius:3px;padding:4px;mix-blend-mode:multiply}.brand>span{font-size:21px;letter-spacing:2px;color:#173f78;border-color:#aabdd6;padding-left:9px}.brand i{letter-spacing:5px;color:#49658a;font-size:9px}.nav-caption{color:#526b8a;font-size:10px;letter-spacing:3px}.sidebar nav a,.sidebar-bottom>a{color:#355574;font-size:13px;border:1px solid transparent;border-radius:3px}.sidebar nav a:hover,.sidebar-bottom>a:hover{color:#17457e;background:#e7eff9;border-color:#ccdbee}.sidebar a.active,.sidebar a.active:hover{background:#dbe8f7;color:#143e79;box-shadow:none;border-color:#b8cee8;font-weight:600}.sidebar nav a.active:before{display:none}.nav-dot{background:#567ca9}.sidebar a.active .nav-dot{background:#2c5a92}.sidebar-poem{position:relative;color:#36577d;padding:28px 0;background:radial-gradient(ellipse,#ffffffed 0,#ffffffb3 48%,transparent 76%)}.sidebar-poem:before,.sidebar-poem:after{content:"";position:absolute;left:50%;transform:translate(-50%);width:75px;height:1px;background:linear-gradient(90deg,transparent,#839cbb88,transparent)}.sidebar-poem:before{top:12px}.sidebar-poem:after{bottom:12px}.sidebar-poem svg{opacity:1;color:#36577d}.sidebar-poem p{color:#294d7a;font-size:22px;letter-spacing:7px}.sidebar-poem>span{color:#3c587d}.sidebar-bottom{border-color:#b8c9dd;background:#f7fafff2;box-shadow:0 -12px 20px #f7faffcc}.version{color:#3c587d;font-size:9px;padding-left:8px;padding-right:8px}.version .status-dot{background:#377d68}.topbar{border-bottom:1px solid #c7d2e2;background:#fffdf9f5}.topbar .breadcrumb b{color:var(--ink);font-weight:600}.page-heading h1{color:#163b77;font-size:28px;letter-spacing:3px}.page-heading .eyebrow{color:#36577f;letter-spacing:2.7px}.page-heading p{color:#536780;font-size:12px}.demo-badge{color:#57687e;background:#fffdf9;border-color:#aebed1}.button{border-color:#a7b9d0;color:#234b7b;border-radius:3px}.button.primary{background:#174b9b;border-color:#174b9b;box-shadow:0 3px 9px #123b8126}.button.primary:hover:not(:disabled){background:#103772}.button:focus-visible,a:focus-visible{outline-color:#326cc0}.button:disabled{opacity:.65}.icon-button{color:#436082}.text-link{font-weight:500}input,select,textarea,.search-field,.filter-bar select,.list-toolbar>select{border-color:#aabbd0;color:#24415f}input::placeholder,textarea::placeholder,.search-field input::placeholder,.global-search input::placeholder{color:#60738b}.panel,.stat-card,.segment-card{border-color:#c3d0e1;border-radius:4px;box-shadow:0 3px 10px #18345604}.panel-head{border-top:0;background:#edf4fc}.panel-head h2{font-family:var(--serif);font-size:17px;letter-spacing:1px;color:#183c74}.panel-head p{color:#52647a;font-size:11px}.stat-card{background:#eaf2fc}.stat-card strong{color:#123c7c;font-size:34px}.stat-label{color:#345274;font-size:12px}.stat-label svg{color:#174b9b}.stat-foot{color:#536780;font-size:10px}.stat-foot>svg{opacity:1}.soft-dot{background:#2a7664;width:5px;height:5px}.avatar{background:#e0e9f6;color:#16458a;border:1px solid #bccde4}.tag,.pill,.mini-tag{color:#244b81;background:#e3ebf7;border:1px solid #bdcde3}.pill.completed,.pill.active{color:#22614c;background:#e6f2eb;border-color:#adcebb}.pill.arrived,.mini-tag.warm{color:#87541d;background:#fbefdc;border-color:#ddc292}.pill.cancelled,.pill.draft{color:#57616e;background:#edf0f3;border-color:#c9d0d9}.member-level{color:#174786;background:#e7eef9;border-color:#b6cae5}.member-level.premium{color:#775624;background:#f8efdc;border-color:#d7c294}.warm-text{color:#945c20!important}.task-symbol,.segment-icon,.callout-icon{color:#174b9b;background:#e2eaf6}.tabs button{color:#536780}.tabs button.active{color:#174b9b;background:#e3eefb;border-bottom-color:transparent;border-radius:5px}.progress-track{background:#d9e2ef}.progress-track i{background:#24569a}th{background:#eaf0f8;color:#334e71;font-weight:500;border-color:#c6d3e4}td{color:#36516f;border-color:#dce3ec}td b{color:#183d71}tbody tr:hover{background:#f0f4fb}.list-toolbar,.filter-bar,.modal-head{border-color:#ccd7e3}.section-title h2,.segment-card h2,.settings-card h2,.modal-head h2{color:#183f7a;font-family:var(--serif)}.segment-card{position:relative;background:#eef5fd}.segment-metric strong,.campaign-metrics b{color:#174b9b}.segment-strip,.page-callout{background:#e6edf7;border-color:#b8c9df;border-radius:4px}.segment-intro h3{color:#234a7d;font-size:17px}.segment-strip>a{border-color:#adbed5}.segment-strip>a b{color:#174b9b}.segment-intro>svg{color:#174b9b}.welcome-card{min-height:278px;padding:32px 38px;background:linear-gradient(110deg,#102f65,#194b91 68%,#2862a3);border:1px solid #123b78;border-radius:4px;isolation:isolate;box-shadow:0 7px 22px #102f651a}.welcome-card:before{content:"";position:absolute;inset:10px;border:1px solid #a5c0e23d;pointer-events:none;z-index:2}.welcome-card:after{content:"";position:absolute;inset:0;background:url(/porcelain-vine.svg) right center / 460px auto no-repeat;opacity:.12;pointer-events:none}.welcome-card>div:first-child{max-width:56%;position:relative;z-index:3;pointer-events:none}.welcome-card>div:first-child a{pointer-events:auto}.welcome-card .eyebrow{font-size:10px;letter-spacing:4px;color:#cfddf2}.welcome-card h2{color:#fff;font-size:29px;letter-spacing:2px;margin:16px 0}.welcome-card h2 span{color:#e9baab}.welcome-card p{color:#e0eafb;font-size:12px}.welcome-card p b{color:#fff;font-weight:700;font-size:15px}.welcome-card .text-link{color:#fff;font-size:12px;border-bottom:1px solid #a7c1e4;padding-bottom:5px;margin-top:18px}.hero-art{right:38px;top:-6px;width:355px;height:285px;z-index:2;opacity:1}.welcome-card .hero-art .porcelain-caption{color:#f0f4fa;bottom:15px}.welcome-card .hero-art .porcelain-halo{border-color:#d4e1f350;background:radial-gradient(ellipse,#d3e5fa22,transparent 70%);box-shadow:0 0 0 18px #c6d9f00c,0 0 0 19px #c6d9f020}.hero-verse{position:absolute;right:25px;top:45px;writing-mode:vertical-rl;line-height:2;letter-spacing:4px;font-family:var(--serif);font-size:13px;color:#d7e4f6;z-index:3}.hero-seal{right:29px;top:auto;bottom:53px;background:#a23f33;color:#fff5e8;border-color:#d49a84;opacity:1;font-size:10px;z-index:3;letter-spacing:1px;padding:5px 3px}.cinnabar-seal{display:inline-block;font-family:var(--serif);font-size:13px;line-height:1.4;padding:6px 4px;background:#a33f32;color:#fff8ee;border:1px solid #c87964;letter-spacing:2px;vertical-align:middle;box-shadow:inset 0 0 0 2px #a33f32,inset 0 0 0 3px #edc2ad}.page-footer{color:#536780}.trend-chart text{fill:#536780}.legend-dot.light{background:#49778b}.legend-dot.pale{background:#577d9e}.login-page{grid-template-columns:1.15fr 1fr;background:#faf9f5;min-height:100dvh}.login-art{min-height:800px;padding:0;justify-content:flex-start;background:radial-gradient(ellipse at 75% 64%,#d8e4f1 0,transparent 48%),linear-gradient(125deg,#eeeee6,#f6f5ef 60%,#e1e9f1);border-right:1px solid #b6c6dc;isolation:isolate}.login-art:before{content:"";position:absolute;inset:0;background:url(/login-peony.jpg) center 65% / cover no-repeat;opacity:.42;mix-blend-mode:multiply;-webkit-mask-image:radial-gradient(ellipse at 12% 18%,transparent 8%,#0003 36%,#000 78%);mask-image:radial-gradient(ellipse at 12% 18%,transparent 8%,#0003 36%,#000 78%);pointer-events:none;z-index:0}.login-art:after{content:none}.login-brand{position:absolute;top:55px;left:58px;display:flex;align-items:center;gap:18px;z-index:4}.login-brand img{width:77px;mix-blend-mode:multiply}.login-brand>span{font-family:var(--serif);font-size:28px;letter-spacing:5px;color:#163f7c;border-left:1px solid #aabbd0;padding-left:18px}.login-brand small{display:block;font-family:Arial,sans-serif;font-size:9px;letter-spacing:3px;margin-top:9px;color:#4b6385}.login-story{position:relative;z-index:3;margin:180px 0 0 60px;pointer-events:none}.login-story .eyebrow{display:block;margin:0 0 20px;color:#31517b;font-size:11px;letter-spacing:4px}.login-art h1{font-size:51px;line-height:1.55;letter-spacing:10px;color:#143d7b;font-weight:500}.login-art h1 .cinnabar-seal{margin-left:14px;font-size:12px;letter-spacing:2px}.login-story>p{font-size:12px;letter-spacing:1px;color:#3e587a;margin-top:20px;max-width:260px}.login-art>small{bottom:46px;left:60px;font-size:10px;letter-spacing:2px;color:#455c7a;z-index:4}.login-form{padding:44px;width:440px;max-width:100%;position:relative}.login-form:before{content:"青 花 有 韵 / 相 伴 有 情";display:block;font-family:var(--serif);color:#174b9b;border-bottom:1px solid #bac9dc;padding-bottom:20px;margin-bottom:34px;font-size:12px;letter-spacing:3px}.login-form>.eyebrow{color:#48617f;font-size:10px;letter-spacing:3px}.login-form h2{color:#153e7a;font-size:29px;letter-spacing:2px}.login-form>.muted{color:#536780}.login-form form{margin-top:34px}.login-form label{color:#2a4669;font-size:13px}.login-form form input{height:48px;background:#fffefa;border-color:#9eb1cb;border-radius:2px;font-size:14px}.login-form form .button{height:47px;border-radius:2px;font-size:13px}.demo-note{border:1px solid #c3cee0;background:#edf1f7;color:#35577f;border-radius:2px}.demo-note b{color:#355475;font-size:11px}.demo-note p{color:#536780;font-size:10px}@media(min-width:1550px){.welcome-card{min-height:300px}.hero-art{height:310px;width:400px;right:65px}.login-story{margin-top:20vh}.login-art{min-height:900px}}@media(max-width:1200px){.brand img{width:43px}.brand>span{font-size:18px;letter-spacing:1px;padding-left:7px}.hero-art{width:310px;right:20px}.hero-verse{right:17px}.welcome-card{padding:29px}.welcome-card h2{font-size:25px}.login-story{margin-left:40px}.login-brand{left:40px}.login-art h1{font-size:43px}.login-art>small{left:40px}}@media(max-width:1000px){.hero-art{width:260px;right:10px;opacity:1}.hero-verse{display:none}.hero-seal{right:14px}.welcome-card>div:first-child{max-width:57%}.welcome-card h2{font-size:23px}.welcome-card p{font-size:11px}.login-page{grid-template-columns:1fr 1fr}.login-art h1{font-size:39px}.login-story{margin:175px 0 0 35px}.login-brand{left:35px}.login-brand img{width:60px}.login-brand>span{font-size:23px}.login-form{padding:30px}.login-form h2{font-size:25px}.login-art>small{font-size:8px;left:35px}}@media(max-width:760px){.brand img{width:48px}.brand>span{font-size:20px}.page-heading h1{font-size:25px}.page-heading p{font-size:11px}.welcome-card{min-height:405px;padding:26px 24px;align-items:flex-start}.welcome-card>div:first-child{max-width:100%;pointer-events:none}.welcome-card h2{font-size:24px;margin:13px 0 10px}.welcome-card p{font-size:11px}.welcome-card .eyebrow{font-size:9px;letter-spacing:3px}.welcome-card .text-link{font-size:11px;margin-top:14px}.hero-art{width:220px;height:225px;top:auto;right:-2px;bottom:3px;opacity:1}.hero-seal{display:block;right:auto;left:26px;bottom:42px;font-size:12px}.hero-verse{display:block;inset:auto auto 115px 26px;font-size:12px;writing-mode:horizontal-tb}.welcome-card .hero-art .porcelain-caption{bottom:12px;font-size:8px}.panel-head h2{font-size:15px}.stat-card strong{font-size:30px}.stat-label{font-size:11px}.stat-foot{font-size:9px;line-height:1.6}.sidebar-poem p{font-size:22px}.login-page{display:block}.login-art{height:430px;min-height:0;border-right:0;border-bottom:1px solid #a9bbd2}.login-brand{top:31px;left:30px;gap:10px}.login-brand img{width:52px}.login-brand>span{font-size:22px;letter-spacing:3px;padding-left:12px}.login-brand small{font-size:7px;margin-top:5px;letter-spacing:2px}.login-story{margin:126px 0 0 30px}.login-story .eyebrow{font-size:8px;letter-spacing:2px;margin-bottom:14px}.login-art h1{font-size:32px;letter-spacing:5px;line-height:1.6}.login-art h1 .cinnabar-seal{display:none}.login-story>p{font-size:10px;max-width:155px;margin-top:12px;line-height:1.9}.login-form{max-width:460px;width:100%;padding:32px 30px 40px}.login-form:before{font-size:10px;padding-bottom:15px;margin-bottom:25px}.login-form h2{font-size:25px}.login-form form{margin-top:26px}.login-form>.eyebrow{font-size:9px}.login-art>small{display:none}}.staff-identity{display:inline-flex;align-items:center;gap:7px;vertical-align:middle}.staff-identity>.portrait-avatar{width:24px;height:24px}.agenda-content>.text-link>.portrait-avatar{margin-right:5px}.reception-grid{align-items:start}.reception-agenda{max-height:560px;overflow:auto;scrollbar-width:thin;scrollbar-color:#b8cee4 transparent}.customer-picker{display:grid;gap:12px}.customer-picker-search{display:flex;gap:10px}.customer-picker-search input{flex:1;min-width:0}.resource-options{border:1px solid #c6d8e9;border-radius:5px;padding:16px;margin:5px 0}.resource-options legend{padding:0 7px;font-size:12px;color:#4d6b8c}.resource-options .check-label{display:flex;align-items:center;gap:9px;padding:6px 0}.resource-options input{width:auto}.care-form .check-label{display:flex;align-items:center;gap:9px;line-height:1.9}.care-form .check-label input{width:auto}.date-switch{flex-wrap:wrap}.wecom-panel{margin:16px 23px;border:1px solid #c4d6e8;border-radius:4px;background:#f6faff;padding:13px 16px}.wecom-panel summary{font-size:11px;color:#355f8b;cursor:pointer}.wecom-panel summary>span{font-size:10px;color:#74879d;margin-left:12px}.wecom-panel p{font-size:11px;color:#607b98;margin:12px 0;line-height:1.9}.wecom-binding{display:flex;align-items:end;gap:12px;flex-wrap:wrap}.wecom-binding label{font-size:10px;flex:1;min-width:130px}.wecom-binding input{width:100%;margin-top:7px;min-height:34px}.wecom-submit{border-top:1px solid #cbdcea;margin-top:17px;padding-top:15px}.wecom-submit label{font-size:11px}.wecom-submit select{width:100%;margin:8px 0 15px}.wecom-submit blockquote{white-space:pre-wrap;margin:0 0 15px;font-size:12px;line-height:1.9}.wecom-submit .check-label{display:flex;align-items:center;gap:8px;margin-bottom:16px}.wecom-attempt{padding:12px 0;border-top:1px solid #cbdcea;margin-top:14px}.wecom-attempt b{font-size:11px}.wecom-attempt small{font-size:9px;color:#748ba4;overflow-wrap:anywhere}.task-controls{display:flex;gap:12px;align-items:center;flex-wrap:wrap}.page-tabs>.date-switch{margin-left:auto}:root{--ink:#183d6a;--blue:#245695;--line:#c7d7e8;--paper:#fff;--serif:"Noto Serif SC","STSong","Songti SC",SimSun,serif;color:#29425e;background:#fff}body{background:#fff}h2,h3{color:var(--ink)}.workspace{background:radial-gradient(ellipse at 95% 3%,#e9f3ff,transparent 62%),#fff}.page{padding:28px 30px 24px}.page-heading{margin-bottom:23px}.page-heading h1{font-size:27px}.panel{border-color:#cbd9e7;border-radius:9px;box-shadow:0 5px 24px #214b7704}.panel-head{padding:22px 24px}.panel-head h2,.section-title h2{font-family:var(--serif);font-size:18px;letter-spacing:1px}.panel-head p{line-height:1.7}.button{border-color:#bdcfe2;border-radius:5px}.button.primary{background:#245695;border-color:#245695;box-shadow:0 3px 9px #244d8215}.button.primary:hover:not(:disabled){background:#193e74}.progress-track{background:#e4edf7}.progress-track i{background:#3d6fa6}.warm-text{color:#a34332!important}.empty-small{padding:24px;color:var(--muted);line-height:1.8}.illustrated-empty{padding:52px 24px;text-align:center;color:#537499}.illustrated-empty>svg{color:#577da5;margin:0 auto 18px}.illustrated-empty h3,.illustrated-empty h2{font-family:var(--serif);margin-bottom:10px}.illustrated-empty p{margin-bottom:20px}.button-row{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.section-title{display:flex;justify-content:space-between;align-items:center;gap:18px;margin-bottom:20px}.section-title p{font-size:12px;color:var(--muted);margin-top:6px}.section-title>span{color:var(--muted);font-size:12px}.quiet-note{line-height:1.8;align-items:flex-start}.quiet-note svg{flex-shrink:0;margin-top:3px}.sidebar{width:226px;padding:23px 14px 0;background:linear-gradient(160deg,#fff,#f1f7ff);border-color:#c4d5e8}.workspace{margin-left:226px}.sidebar .brand{padding:0 5px 22px;gap:9px}.sidebar .brand img{width:48px}.sidebar .brand>span{font-size:20px;letter-spacing:2px;padding-left:10px}.nav-caption{padding:0 14px 13px;font-size:10px}.sidebar nav{min-height:0;overflow:auto;flex:1;gap:3px;padding-bottom:14px;scrollbar-width:thin;scrollbar-color:#bdcee1 transparent}.sidebar nav>a{flex-shrink:0;min-height:39px;height:39px;font-size:13px;gap:12px;padding:0 14px;border-radius:5px}.sidebar nav>a:hover{background:#e7eff9;border-color:#c5d8ed}.sidebar nav>a.active,.sidebar nav>a.active:hover{background:#dce9f8;border-color:#b6cee8;box-shadow:none}.nav-group{font-size:10px;color:#647b96;padding:15px 14px 7px;letter-spacing:2px}.sidebar-poem{flex-shrink:0;padding:16px 0 20px;margin:0}.sidebar-poem p{font-size:19px;margin:4px 0;line-height:1.8}.sidebar-poem>svg,.sidebar-poem>span{display:none}.sidebar-bottom{flex-shrink:0;padding-top:8px}.sidebar-bottom>a{height:38px}.version{padding:13px 14px}.sidebar:before{background-size:340px;opacity:.12;-webkit-mask-image:linear-gradient(180deg,transparent 30%,#000 75%,transparent);mask-image:linear-gradient(180deg,transparent 30%,#000 75%,transparent)}.page-prelude{min-height:150px;position:relative;border:1px solid #c3d5e9;border-radius:8px;margin-bottom:25px;display:flex;align-items:center;justify-content:space-between;overflow:hidden;background:linear-gradient(110deg,#fff 15%,#f1f7ff)}.page-prelude:before{content:"";position:absolute;inset:9px;border:1px solid #afc6df44;pointer-events:none}.prelude-copy{padding:27px 30px;z-index:1}.prelude-kicker{display:block;font-size:10px;letter-spacing:3px;color:#4a709a}.prelude-copy h2{font-family:var(--serif);font-size:25px;letter-spacing:2px;margin:12px 0 9px;font-weight:500}.prelude-copy p{color:#5a718a;font-size:12px}.prelude-art{position:relative;width:340px;min-width:240px;height:150px;align-self:stretch}.prelude-art>svg{height:100%;width:340px;position:absolute;right:10px}.prelude-verse{position:absolute;left:4px;top:34px;writing-mode:vertical-rl;font-family:var(--serif);line-height:1.8;letter-spacing:4px;color:#54779b;font-size:12px}.prelude-seal{position:absolute;right:22px;bottom:24px;color:#a84d3c;border:1px solid #ad665a;padding:4px;font-family:var(--serif);font-size:11px;writing-mode:vertical-rl;letter-spacing:2px}.page-tabs{display:flex;gap:8px;align-items:center;margin-bottom:21px}.page-tabs>button{border:1px solid #c4d5e6;background:#fff;padding:11px 21px;border-radius:5px;display:flex;align-items:center;gap:8px;color:#4d6a88}.page-tabs>button.active{background:#e5effb;border-color:#94b3d7;color:#224f87;font-weight:600}.page-tabs>label,.page-tabs>input{margin-left:auto}.service-metrics{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;margin-bottom:24px}.service-metrics article{position:relative;display:flex;gap:17px;align-items:center;padding:23px 20px;border:1px solid #c5d7e9;border-radius:8px;background:#edf4fd}.service-metrics article>svg{margin-left:auto;color:#6789ae}.metric-order{font-family:var(--serif);font-size:24px;border-right:1px solid #cbd9e8;padding-right:17px;color:#7a97b9}.service-metrics small{display:block;color:#526c88;font-size:12px}.service-metrics strong{display:block;font-size:31px;font-weight:500;line-height:1.4;font-variant-numeric:tabular-nums;color:#1c477d}.service-metrics em{font-size:11px;font-weight:400;font-style:normal;margin-left:8px;color:#5c738b}.reception-grid{display:grid;grid-template-columns:1.6fr 1fr;gap:22px;margin-bottom:24px}.reception-agenda{padding:0 24px 10px}.reception-agenda>article{display:flex;gap:22px;padding:20px 0;border-top:1px solid #dce5ef}.agenda-hour{font-size:22px;color:#2b5685;min-width:70px;font-variant-numeric:tabular-nums}.agenda-hour small{display:block;font-size:10px;color:#647992;margin-top:5px}.agenda-content{flex:1}.agenda-content>.text-link{gap:12px}.agenda-content h3{margin:8px 0 5px}.agenda-content p{font-size:11px;color:#60758e;margin-bottom:13px}.next-care>article{margin:0 24px;display:flex;gap:18px;align-items:center;border-top:1px solid #dbe5ef;padding:17px 0}.next-care article p{font-size:12px;margin:5px 0;color:#3e5978}.next-care article small{color:#637990}.care-due{min-width:54px;text-align:center;border:1px solid #c9d9e9;border-radius:4px;background:#f4f8fe;padding:6px}.care-due b{font-size:22px;font-weight:500;color:#345e90;display:block}.care-due small{display:block}.care-due.overdue{border-color:#dfb9b1;background:#fff8f5}.care-due.overdue b{color:#a34e3d}.risk-card-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:16px;padding:0 24px 24px}.risk-card{border:1px solid #cbd9e7;border-radius:6px;padding:18px}.risk-card-top{display:flex;justify-content:space-between;align-items:center;gap:8px;margin-bottom:15px}.customer-cell{background:none;border:0;display:inline-flex;align-items:center;gap:11px;text-align:left;padding:0}.risk-reason{font-size:12px;margin-bottom:5px;color:#3a5575}.risk-card>small{font-size:10px;color:#5d7693}.risk-action{margin-top:17px;padding-top:14px;border-top:1px solid #dce5ef;display:flex;gap:10px;flex-wrap:wrap;justify-content:space-between}.risk-action>span{font-size:11px;color:#576f88}.risk-badge{display:inline-flex;align-items:center;gap:5px;font-size:10px;padding:4px 7px;border-radius:4px;background:#edf4fb;color:#3e648d;white-space:nowrap}.risk-badge.high{background:#fbede8;color:#9e4433}.risk-badge.medium{background:#faf2e2;color:#92652f}.risk-badge.low{background:#e9f4ef;color:#316e5d}.care-path-strip{display:flex;align-items:center;gap:25px;padding:19px 25px;margin-bottom:23px;border-block:1px solid #c8d9e9;background:#ffffff9c}.care-path-strip>div{display:grid;grid-template-columns:30px 1fr;column-gap:10px;row-gap:4px}.care-path-strip>div>span{grid-row:span 2;font-family:var(--serif);font-size:25px;color:#7796b7}.care-path-strip b{font-weight:500;font-size:12px}.care-path-strip small{color:#647a92;font-size:10px}.care-path-strip>svg{color:#8da6c0;width:17px}.care-path-strip>button{margin-left:auto}.plan-grid,.package-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:20px;padding:22px}.plan-card,.package-card{padding:23px;border:1px solid #c5d6e8;background:#fff;border-radius:7px;min-width:0;position:relative}.plan-card{background:#f0f6fd}.plan-card>header,.package-card>header{display:flex;align-items:center;justify-content:space-between;margin-bottom:22px;gap:10px}.plan-number,.package-card>header>span:first-child{font-size:10px;letter-spacing:1.5px;color:#6781a1}.plan-card h2,.package-card h2{font-family:var(--serif);font-size:21px;margin:12px 0;line-height:1.6}.plan-goal{font-size:12px;color:#5b718b;min-height:44px}.plan-progress{display:flex;align-items:baseline;justify-content:space-between;margin:24px 0 13px}.plan-progress strong{font-size:31px;font-weight:500;color:#254e7f;font-variant-numeric:tabular-nums}.plan-progress strong small{font-size:12px;font-weight:400;color:#6b7f95;margin-left:4px}.plan-progress>span{font-size:11px;color:#5c7898}.plan-card dl{display:flex;justify-content:space-between;gap:10px;margin:21px 0}.plan-card dl div{display:flex;flex-direction:column;gap:7px}.plan-card dt{font-size:10px;color:#647c96}.plan-card dd{margin:0;font-size:12px;color:#355c86}.plan-card footer{border-top:1px solid #d6e1ec;padding-top:16px;display:flex;justify-content:space-between;gap:10px}.package-card{background:linear-gradient(140deg,#fff,#f1f7ff)}.package-remaining{display:flex;align-items:center;gap:14px;margin:25px 0 20px}.package-remaining>strong{font-size:48px;font-weight:400;color:#245283;line-height:1}.package-remaining>div{font-size:12px;color:#496b90}.package-remaining small{display:block;margin-top:6px;color:#667f9b}.package-card>p{font-size:12px;color:#5a718a;margin-bottom:8px}.package-card>small{color:#6a7d93}.package-card details{border-top:1px solid #cbdbea;margin:17px 0;padding-top:12px;font-size:11px;color:#506e90}.package-card summary{cursor:pointer}.package-card details article{border-bottom:1px solid #dce6f0;padding:13px 0;line-height:1.8}.package-card details article span{color:#657e98}.package-card details article b{font-weight:500}.pill.paused,.pill.frozen{background:#faf1e0;color:#8d642b}.pill.closed{background:#eef1f5;color:#65758a}.journey-principle{background:#fff;border:1px solid #c8d9e9;padding:23px 27px;border-radius:7px;margin-bottom:23px}.principle-label{display:flex;align-items:center;gap:20px}.principle-label>b,.principle-label b{font-family:var(--serif);font-size:20px;font-weight:500;color:#294e7a}.principle-label p{font-size:12px;color:#647991;margin-top:5px}.principle-label .cinnabar-seal{position:static;transform:rotate(-4deg);flex-shrink:0}.guardrail-list{display:flex;gap:28px;flex-wrap:wrap;margin-top:20px;padding-top:16px;border-top:1px solid #d5e0ec}.guardrail-list span{display:flex;align-items:center;gap:8px;font-size:12px;color:#496b8e}.journey-list{display:grid;gap:22px}.journey-card{background:#fff;border:1px solid #c5d6e8;border-radius:8px;padding:25px}.journey-top{display:flex;align-items:center;gap:17px}.journey-chapter{font-family:var(--serif);font-size:29px;color:#376493;background:#f0f6fd;border:1px solid #c9d9eb;width:50px;height:55px;display:grid;place-items:center;border-radius:3px}.journey-top h2{font-family:var(--serif);font-size:22px;font-weight:500;margin-top:8px}.journey-top>.pill{margin-left:auto}.journey-flow{display:flex;align-items:center;gap:15px;padding:24px 0}.journey-flow>div{background:#f8fbff;border:1px solid #cadbec;flex:1;padding:17px 16px;border-radius:5px;min-height:136px;display:grid;grid-template-columns:1fr auto;gap:10px}.journey-flow>div>span{font-size:10px;letter-spacing:2px;color:#6e86a0}.journey-flow>div>svg{color:#5e84ad}.journey-flow b{grid-column:span 2;font-size:12px;font-weight:500;color:#31577f;line-height:1.7}.journey-flow small{grid-column:span 2;font-size:10px;color:#617a94}.flow-arrow{color:#7796b7;flex-shrink:0;width:16px}.journey-message{background:#eaf2fc;border-radius:5px;padding:13px 17px;color:#5c7590;font-size:12px}.journey-card footer{display:flex;justify-content:space-between;gap:15px;align-items:center;margin-top:21px}.journey-card footer>span{font-size:11px;color:#6b7f97}.journey-card footer b{font-weight:500;color:#315c8d}.journey-card footer i{font-style:normal;padding:0 10px}.feedback-layout{display:grid;grid-template-columns:250px minmax(0,1fr);gap:24px}.feedback-sidebar{border:1px solid #bfcee1;border-radius:7px;background:linear-gradient(160deg,#eff6ff,#fff 85%);padding:30px 25px;align-self:start;position:sticky;top:24px}.feedback-sidebar h2{font-family:var(--serif);font-size:24px;line-height:1.9;letter-spacing:1px;margin:20px 0}.feedback-counter{margin:30px 0 22px;display:flex;align-items:baseline;gap:15px}.feedback-counter strong{font-size:46px;color:#345e8d;font-weight:400}.feedback-counter span{font-size:12px;color:#5e7894}.feedback-side-line{display:flex;justify-content:space-between;padding:13px 0;border-top:1px solid #ccdbea;font-size:11px;color:#5c7490}.feedback-side-line b{font-weight:500;color:#355c88}.feedback-sidebar>p{margin:18px 0;color:#6b7c91;font-size:12px;line-height:2}.feedback-sidebar>.cinnabar-seal{position:static;display:inline-block;transform:rotate(-4deg);margin-top:7px}.feedback-main{min-width:0}.feedback-list{padding:0 24px}.feedback-list>article{padding:24px 0;border-top:1px solid #d4e0ec}.feedback-list header{display:flex;gap:16px;align-items:center}.feedback-list .customer-cell{flex:1}.feedback-list .customer-cell small{display:block;color:#6d819a;margin-top:5px;font-size:10px}.feedback-stars{color:#a27544;letter-spacing:1px;font-size:16px;white-space:nowrap}.feedback-stars i{font-style:normal;color:#9eabbc}.feedback-list blockquote{margin:21px 0;font-family:var(--serif);font-size:16px;line-height:1.9;color:#35516f}.feedback-list .needs-care blockquote{padding:14px 17px;background:#fbefea;border-radius:5px}.feedback-list footer{display:flex;justify-content:space-between;gap:15px;align-items:center}.feedback-list footer>span{font-size:11px;color:#5f7894}.feedback-list footer small{display:block;margin-top:6px}.feedback-resolution{padding:15px 18px;background:#f0f6fc;border-radius:4px;margin-bottom:18px;font-size:12px;line-height:1.8}.feedback-resolution b{font-size:11px;color:#48709a}.feedback-resolution p{margin-top:4px}.connection-strip{display:flex;align-items:center;gap:18px;border:1px solid #c8d9e9;background:#fff;border-radius:5px;padding:14px 18px;margin-bottom:22px;font-size:11px;color:#627891}.connection-strip>span:first-child{color:#3f7063;white-space:nowrap;display:flex;align-items:center;gap:7px}.connection-strip>a{margin-left:auto}.inbox-layout{display:grid;grid-template-columns:285px minmax(0,1fr);min-height:680px;overflow:hidden}.inbox-sidebar{border-right:1px solid #cbdaea;background:#fbfdff;min-width:0}.inbox-sidebar>header{display:flex;align-items:center;justify-content:space-between;padding:22px 18px}.inbox-sidebar>header h2{font-family:var(--serif);font-size:18px}.inbox-sidebar>.search-field{margin:0 17px 20px;width:calc(100% - 34px)}.thread-item{display:flex;gap:12px;text-align:left;border:0;border-block:1px solid transparent;background:transparent;padding:18px;width:100%}.thread-item:hover{background:#f0f6fd}.thread-item.selected{background:#dfeafa;border-color:transparent;box-shadow:none}.thread-item>span:last-child{min-width:0;flex:1}.thread-item b{display:flex;justify-content:space-between;gap:8px;font-size:13px;color:#31567d}.thread-item b small{font-weight:400;color:#69809b;font-size:10px}.thread-item p{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:11px;color:#637b94;margin:5px 0}.thread-item small{color:#7890a9;font-size:10px}.inbox-main{min-width:0;display:flex;flex-direction:column}.inbox-header{display:flex;justify-content:space-between;gap:18px;padding:22px 25px;border-bottom:1px solid #d7e2ed}.inbox-header h2{font-size:19px;font-family:var(--serif)}.inbox-header p{font-size:11px;color:#73879d;margin-top:7px}.inbox-header select{max-width:105px}.message-stream{padding:22px 27px;min-height:350px;max-height:570px;overflow:auto;background:linear-gradient(110deg,#fff,#f7faff)}.conversation-date{text-align:center;font-family:var(--serif);letter-spacing:3px;font-size:11px;color:#7a8ea5;padding:5px 0 26px}.message-bubble{width:85%;border:1px solid #d1e0ed;background:#fff;padding:14px 17px;margin-bottom:18px;border-radius:2px 10px 10px}.message-bubble>span{font-size:10px;color:#7188a1}.message-bubble p{white-space:pre-wrap;font-size:13px;line-height:1.9;margin:9px 0}.message-bubble>small{display:block;text-align:right;color:#8495a9;font-size:9px}.message-bubble.note{background:#f2f6fa;border-style:dashed;margin-inline:auto;width:90%}.message-bubble.outbound,.message-bubble.draft{margin-left:auto;background:#edf5ff;border-color:#bfd4ea;border-radius:10px 2px 10px 10px}.message-bubble.draft{border-style:dashed}.message-composer{border-top:1px solid #ccdceb;padding:19px 25px}.composer-tools,.composer-bottom{display:flex;align-items:center;justify-content:space-between;gap:12px;font-size:10px;color:#6d829a}.composer-tools label{white-space:nowrap;display:flex;align-items:center;gap:10px;font-size:11px}.composer-tools select{font-size:11px;padding:5px;min-height:30px}.message-composer textarea{display:block;width:100%;margin:15px 0 12px;resize:vertical;min-height:85px}.inbox-empty{padding-top:140px}.resource-calendar-scroll{overflow:auto;padding:8px 24px 25px}.resource-calendar{min-width:850px}.resource-calendar-head{display:grid;grid-template-columns:185px 1fr;align-items:center;margin-bottom:15px;font-size:10px;color:#637e9b;padding-right:20px}.resource-calendar-head>div{position:relative;height:15px}.resource-calendar-head>div>span{position:absolute;transform:translate(-50%);white-space:nowrap}.resource-lane{display:grid;grid-template-columns:185px 1fr;align-items:stretch;border-top:1px solid #d8e3ef;min-height:83px;padding-right:20px}.resource-label{display:flex;align-items:center;gap:10px;background:none;border:0;padding:12px 12px 12px 0;text-align:left}.resource-label:disabled{opacity:1;cursor:default}.resource-label>span{width:32px;height:35px;background:#e8f1fc;display:grid;place-items:center;border-radius:4px;color:#4c77a4}.resource-label small{display:block;color:#68819b;font-size:9px;line-height:1.8;margin-top:5px}.resource-label b{font-size:12px;font-weight:500}.resource-track{position:relative;min-height:83px}.resource-grid-line{position:absolute;top:0;bottom:0;border-left:1px dashed #d7e2ee;pointer-events:none}.resource-block{position:absolute;top:15px;height:52px;border:1px solid #9ebddd;background:#e2eefb;border-radius:4px;color:#315d8b;overflow:hidden;padding:8px;display:flex;flex-direction:column;justify-content:center;gap:4px;text-align:left;min-width:2px}.resource-block small{font-size:9px;white-space:nowrap}.resource-block b{font-size:10px;white-space:nowrap}.resource-block.room{background:#e9f2ef;border-color:#accec1;color:#406f5f}.resource-block.equipment{background:#f5efdf;border-color:#d6c59d;color:#7b683e}.waitlist-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:20px}.wait-card{padding:23px}.wait-card>header{display:flex;align-items:center;justify-content:space-between;margin-bottom:22px}.wait-date{font-size:20px;font-family:var(--serif);letter-spacing:2px;color:#52769d}.wait-card h2{font-family:var(--serif);font-size:23px}.wait-card>p{margin:10px 0 7px}.wait-card>small{color:#6d8199}.wait-offer{display:flex;gap:10px;background:#f0f6fd;border:1px solid #c9dced;padding:12px;margin:19px 0}.wait-offer b{font-size:12px;font-weight:500}.wait-offer small{display:block;margin-top:6px;color:#5f7a97}.wait-card>footer{display:flex;align-items:center;justify-content:space-between;margin-top:24px;gap:12px}.care-profile{padding:23px 27px}.risk-explanation{background:linear-gradient(110deg,#f1f7ff,#fff);border:1px solid #c9daec;border-radius:5px;padding:19px}.risk-explanation .section-title{margin-bottom:12px}.risk-explanation p{font-size:12px;color:#4b6786}.risk-explanation>small{display:block;margin:9px 0 12px;color:#6b829c;font-size:10px}.care-quick-actions{display:flex;flex-wrap:wrap;gap:8px;margin:20px 0 25px}.care-section-heading{font-family:var(--serif);font-size:17px;border-bottom:1px solid #cdddeb;padding:0 0 13px;margin:26px 0 16px;display:flex;align-items:baseline;justify-content:space-between;gap:15px}.care-section-heading>small{font-family:Arial,sans-serif;font-size:10px;color:#6a8199;font-weight:400}.compact-plan{padding:16px;border:1px solid #ccdbea;margin-bottom:12px;border-radius:5px}.compact-plan>div:first-child{display:flex;justify-content:space-between;align-items:center;gap:12px}.compact-plan p{font-size:12px;color:#627b96;margin:9px 0}.compact-plan>.progress-track{margin:15px 0}.compact-plan>small{color:#607b97;font-size:10px}.package-mini-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}.package-mini-grid>article{border:1px solid #ccdbea;background:#f7faff;padding:17px;border-radius:5px}.package-mini-grid article>div{display:flex;justify-content:space-between;font-size:11px;gap:10px}.package-mini-grid article>div>span{font-size:10px;color:#69809b}.package-mini-grid strong{font-size:29px;font-weight:500;display:block;margin:15px 0 9px;color:#315d90}.package-mini-grid strong small{font-size:11px;font-weight:400;color:#69809b}.package-mini-grid p{font-size:10px;color:#6e8299}.package-mini-grid details{margin-top:12px;border-top:1px solid #d4e0eb;padding-top:11px;font-size:10px}.package-mini-grid summary{cursor:pointer;color:#416e9d}.package-mini-grid details p{margin-top:10px}.service-journal{border-left:1px solid #c2d6e9;margin-left:6px;padding-left:23px}.service-journal>article{position:relative;padding-bottom:28px}.service-journal>article:before{content:"";position:absolute;left:-28px;top:5px;width:9px;height:9px;border:2px solid #7198bc;background:#fff;border-radius:50%}.journal-date{font-size:10px;color:#6a83a0}.service-journal h4{margin:8px 0 11px;color:#3d5f86;font-size:14px}.service-journal h4 small{font-weight:400;color:#74879b;margin-left:7px}.service-journal p{font-size:12px;margin:9px 0;color:#516e8c;white-space:pre-wrap}.journal-advice{font-size:11px;background:#f1f6fc;padding:10px 13px;line-height:1.8;color:#496c94}.feedback-mini{padding:16px;border:1px solid #cbdbea;margin-bottom:12px;border-radius:4px}.feedback-mini>div{display:flex;justify-content:space-between;align-items:center}.feedback-mini b{color:#a67745;letter-spacing:2px}.feedback-mini p{margin:10px 0;font-size:12px}.feedback-mini>small{color:#657d97;font-size:10px}.resource-choices{border:1px solid #c6d8e9;border-radius:5px;padding:15px}.resource-choices legend{font-size:12px;color:#4d6b8c;padding:0 7px}.resource-choices label{display:flex;align-items:center;gap:9px;font-size:12px;padding:7px 0}.resource-choices input{width:auto}.assistant-output{white-space:pre-wrap;line-height:2;background:#f4f8fe;border:1px solid #cadaeb;border-radius:5px;padding:22px;font-size:13px;color:#35577e}.source-list{display:grid;gap:12px;margin:20px 0}.source-list>article,.source-list>div{padding:14px;border-radius:5px;background:#eaf2fc;font-size:12px;line-height:1.8}.source-list p{color:#637c97;margin-top:5px;white-space:pre-wrap}.portal-result{border:1px solid #b6cde4;background:#f3f8ff;padding:21px;border-radius:5px}.portal-result p{font-size:12px;margin:10px 0}.portal-result input{width:100%;margin:12px 0}.portal-result .button-row{margin-top:14px}.insight-story{display:grid;grid-template-columns:1fr 1fr;gap:23px;margin:23px 0}.metric-context{font-size:11px;color:#647c96;line-height:1.9;margin-top:12px}.cohort-visual{display:flex;gap:4px;flex-wrap:wrap;padding:22px 24px}.cohort-visual i{width:16px;height:25px;border:1px solid #b9cee4;background:#eff5fc;border-radius:3px}.cohort-visual i.returned{background:#3c6d9e;border-color:#3c6d9e}.insight-definition{padding:0 24px 24px;font-size:12px;color:#6c829a;line-height:1.9}.source-bars{padding:0 24px 24px}.source-bar{margin:20px 0}.source-bar>div:first-child{display:flex;justify-content:space-between;font-size:12px;margin-bottom:11px}.source-bar b{font-weight:500;color:#537394}.integration-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:20px;margin:24px 0}.integration-card{padding:25px}.integration-card h2{font-family:var(--serif);font-size:20px;margin:15px 0}.integration-card>p{font-size:12px;color:#5c7795;margin:14px 0}.integration-card code{font-size:10px;color:#456b94;overflow-wrap:anywhere}.integration-card .tag-row{margin-top:20px}.member-portal{min-height:100vh;padding:0 28px;background:radial-gradient(ellipse at 100% 20%,#e9f3ff,transparent 70%),#fff}.member-top{max-width:1060px;margin:0 auto;padding:24px 0;display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid #ccdbea}.member-brand{display:flex;align-items:center;gap:16px}.member-brand>img{width:60px;height:48px;object-fit:contain}.member-brand>span{font-family:var(--serif);font-size:23px;color:#224f82;letter-spacing:3px;border-left:1px solid #c7d8e8;padding-left:18px}.member-brand small{font-family:Arial,Microsoft YaHei,sans-serif;display:block;font-size:9px;letter-spacing:2px;margin-top:8px;color:#6b829b}.member-top>span{font-family:var(--serif);letter-spacing:3px;color:#6a85a1;font-size:12px}.member-welcome{position:relative;max-width:1060px;margin:28px auto 0;padding:40px;border:1px solid #c6d6e7;border-radius:7px;background:linear-gradient(90deg,#fffffff0,#ffffffa8),url(/login-peony.jpg) right 42%/430px auto no-repeat;overflow:hidden}.member-welcome:before{content:"";position:absolute;inset:9px;border:1px solid #bfd1e455;pointer-events:none}.member-welcome h1{font-family:var(--serif);font-weight:500;font-size:30px;color:#214c7d;margin:20px 0 14px;letter-spacing:2px}.member-welcome p{font-size:12px;color:#5a7492}.member-welcome>small{display:block;font-size:11px;color:#6a809a;margin-top:19px}.member-welcome>.cinnabar-seal{right:37px;bottom:32px;top:auto;position:absolute;transform:rotate(-5deg)}.member-tabs{display:flex;gap:32px;max-width:1060px;margin:0 auto 26px;border-bottom:1px solid #c5d7e8;padding:15px 0 0}.member-tabs>button{display:flex;align-items:center;justify-content:center;gap:9px;font-size:13px;border:0;border-bottom:2px solid transparent;background:none;color:#66819d;padding:18px 8px}.member-tabs>button.active{color:#28588d;background:#e3eefb;border-bottom-color:transparent;border-radius:5px}.member-tabs svg{width:17px}.member-section{max-width:1060px;margin:30px auto}.member-section>h2,.member-section>.section-title>h2{font-family:var(--serif);font-size:22px;font-weight:500;letter-spacing:2px;margin:25px 0 22px}.member-appointment{padding:24px 26px;display:flex;align-items:center;gap:24px;margin-bottom:15px}.member-appointment-info{flex:1}.member-appointment h3{font-family:var(--serif);font-size:18px;margin:10px 0 8px}.member-appointment p{font-size:12px;color:#6b829c}.member-day{border:1px solid #b6cde3;background:#f5f9ff;border-radius:4px;padding:8px 13px;text-align:center;min-width:61px}.member-day b{display:block;font-size:28px;color:#3a6896;font-weight:400}.member-day span{font-size:10px;color:#7189a2}.member-success,.member-error{max-width:1060px;margin:20px auto;padding:15px 20px;border:1px solid #bdd9cc;background:#eff8f2;color:#3c725d;border-radius:5px;display:flex;align-items:center;gap:10px}.member-error{background:#fff1ec;color:#a04a34;border-color:#dfb6a8}.member-booking{padding:32px 36px}.member-booking-heading{padding-bottom:25px;border-bottom:1px solid #cbdcea}.member-booking-heading h2{font-family:var(--serif);font-size:26px;font-weight:500;margin:16px 0 10px;letter-spacing:2px}.member-booking-heading p{font-size:12px;color:#6b8098}.member-booking .form-body{padding:25px 0 0}.slot-picker{border:1px solid #c3d6e9;border-radius:5px;padding:20px;margin:25px 0}.slot-picker legend{font-family:var(--serif);font-size:16px;color:#3a618d;padding:0 10px}.slot-picker legend small{font-family:Arial,Microsoft YaHei,sans-serif;font-size:10px;margin-left:12px;color:#7187a0}.slot-picker>div{display:grid;grid-template-columns:repeat(8,1fr);gap:10px}.slot-picker button{padding:11px 5px;border:1px solid #b7cfe8;background:#f5f9ff;border-radius:4px;color:#3c6591;font-variant-numeric:tabular-nums}.slot-picker button:disabled{background:#f0f2f5;border-color:#e0e5ec;color:#7c8999;opacity:.65}.slot-picker button.active{background:#2b5b91;color:#fff;border-color:#2b5b91}.member-booking-actions{display:flex;justify-content:space-between;gap:15px;flex-wrap:wrap}.member-section>.plan-grid,.member-section>.package-grid{padding:0;grid-template-columns:repeat(2,1fr)}.member-plan-due{margin:18px 0;color:#637d98;font-size:12px}.member-subheading{margin-top:36px!important}.member-footer{text-align:center;line-height:2.3;color:#7187a0;font-family:var(--serif);font-size:12px;letter-spacing:2px;padding:35px 0}.member-footer small{font-family:Arial,Microsoft YaHei,sans-serif;font-size:10px;letter-spacing:.5px}@media(min-width:1600px){.page-prelude{min-height:168px}.prelude-copy{padding:31px 35px}.prelude-copy h2{font-size:28px}.sidebar-poem{padding:30px 0}.risk-card-grid{grid-template-columns:repeat(4,1fr)}}@media(max-height:900px){.sidebar-poem{display:none}.sidebar nav{padding-bottom:18px}.sidebar .brand{padding-bottom:16px}.nav-group{padding-top:13px}.sidebar nav>a{min-height:38px;height:38px}}@media(max-width:1250px){.service-metrics{grid-template-columns:repeat(2,1fr)}.risk-card-grid,.plan-grid,.package-grid,.waitlist-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.prelude-copy h2{font-size:22px}.prelude-art{width:245px;min-width:200px;opacity:.85}.prelude-art>svg{right:-30px}.prelude-verse{display:none}.reception-grid{grid-template-columns:1.4fr 1fr}.care-path-strip{gap:15px}.care-path-strip small{display:none}.care-path-strip>div>span{grid-row:auto}.feedback-layout{grid-template-columns:210px minmax(0,1fr)}.feedback-sidebar{padding:25px 20px}.feedback-sidebar h2{font-size:21px}.inbox-layout{grid-template-columns:240px minmax(0,1fr)}.integration-grid{grid-template-columns:1fr}.journey-flow{gap:9px}.journey-flow>div{padding:14px 12px}.journey-flow b{font-size:11px}.slot-picker>div{grid-template-columns:repeat(6,1fr)}}@media(max-width:1000px){.sidebar{width:200px}.workspace{margin-left:200px}.sidebar .brand>span{font-size:18px;letter-spacing:1px}.sidebar .brand img{width:42px}.page{padding:25px 22px}.topbar{padding:0 22px}.prelude-copy{padding:24px}.prelude-copy h2{font-size:21px;letter-spacing:1px}.prelude-copy p{max-width:340px;font-size:11px}.prelude-art{min-width:150px;width:175px}.prelude-art svg{right:-75px;opacity:.6}.prelude-seal{right:15px}.risk-card-grid{padding:0 18px 18px;gap:12px}.risk-card{padding:15px}.risk-card-top{flex-wrap:wrap}.reception-grid,.feedback-layout,.insight-story{grid-template-columns:1fr}.feedback-sidebar{position:static;display:none}.care-path-strip>svg{display:none}.care-path-strip>div>span{font-size:20px}.care-path-strip{padding:17px 19px;gap:14px}.care-path-strip>div{grid-template-columns:auto 1fr;gap:8px}.care-path-strip b{font-size:11px}.care-path-strip>button{font-size:11px}.journey-flow{display:grid;grid-template-columns:1fr 1fr;gap:12px}.journey-flow>.flow-arrow{display:none}.journey-flow>div{min-height:125px}.journey-top{gap:11px;flex-wrap:wrap}.journey-top h2{font-size:20px}.journey-top .prelude-kicker{font-size:9px;letter-spacing:1px}.inbox-layout{grid-template-columns:205px minmax(0,1fr)}.inbox-header{padding:19px;flex-wrap:wrap}.inbox-header .button-row{width:100%}.thread-item{padding:15px 12px;gap:8px}.thread-item>.avatar{width:32px;height:32px;font-size:10px}.thread-item b{flex-wrap:wrap}.message-stream{padding:18px}.message-composer{padding:17px}.composer-tools>span{display:none}.connection-strip{flex-wrap:wrap;gap:10px}.connection-strip>a{margin-left:0}.plan-grid,.package-grid{padding:18px;gap:15px}.plan-card,.package-card{padding:19px}.plan-card h2,.package-card h2{font-size:19px}.waitlist-grid{gap:15px}.wait-card{padding:19px}}@media(max-width:760px){.sidebar{width:226px;transform:translate(-100%)}.sidebar.open{transform:translate(0)}.workspace{margin-left:0}.sidebar .brand>span{font-size:20px}.sidebar nav>a{height:40px;min-height:40px}.page{padding:24px 17px 20px}.page-heading{align-items:flex-start;gap:13px}.page-heading h1{font-size:24px;gap:9px}.heading-actions .button{min-height:34px;padding:8px 10px;font-size:11px}.heading-actions .button svg{width:14px}.page-heading .eyebrow{font-size:7px;letter-spacing:1.4px}.page-heading p{font-size:10px;line-height:1.7;max-width:230px}.page-prelude{min-height:145px;margin-bottom:20px}.prelude-copy{padding:25px 20px}.prelude-copy h2{font-size:20px;letter-spacing:1px;line-height:1.7;margin-top:10px;max-width:270px}.prelude-copy p{font-size:10px;max-width:260px}.prelude-kicker{font-size:9px;letter-spacing:2px}.prelude-art{position:absolute;inset:0 0 0 auto;width:145px;opacity:.22;pointer-events:none}.prelude-art svg{right:-85px}.prelude-seal{display:none}.service-metrics{gap:11px;margin-bottom:20px}.service-metrics article{padding:17px 14px;gap:11px}.metric-order{font-size:21px;padding-right:11px}.service-metrics strong{font-size:26px}.service-metrics small{font-size:10px}.service-metrics article>svg{width:18px}.risk-card-grid,.plan-grid,.package-grid,.waitlist-grid{grid-template-columns:1fr}.risk-card-top{flex-wrap:nowrap}.risk-card{padding:19px}.reception-agenda{padding:0 18px 10px}.reception-agenda>article{gap:17px}.agenda-hour{font-size:20px;min-width:55px}.panel-head{padding:21px 18px}.panel-head h2{font-size:17px}.panel-head p{font-size:10px}.next-care>article{margin-inline:18px}.care-path-strip{flex-wrap:wrap;gap:18px;padding:17px}.care-path-strip>div{flex:1 1 25%;grid-template-columns:1fr;gap:7px}.care-path-strip>button{width:100%;margin:0}.list-toolbar{flex-wrap:wrap;gap:14px}.plan-grid,.package-grid{padding:17px}.plan-card,.package-card{padding:23px}.page-tabs{flex-wrap:wrap;gap:7px}.page-tabs>button{padding:10px 12px;font-size:11px}.page-tabs>button svg{width:15px}.page-tabs>label,.page-tabs>input{margin-left:0}.principle-label{gap:15px}.principle-label b{font-size:18px;line-height:1.8}.principle-label p{font-size:10px}.journey-principle{padding:20px}.guardrail-list{display:grid;grid-template-columns:1fr 1fr;gap:13px}.guardrail-list span{font-size:10px;gap:6px}.journey-card{padding:20px}.journey-chapter{display:none}.journey-top{gap:13px}.journey-top>div:nth-child(2){flex:1 1 100%}.journey-top>.pill{margin-left:0}.journey-top .button{margin-left:auto}.journey-flow{gap:9px}.journey-flow>div{padding:13px 11px;min-height:130px}.journey-flow b{font-size:11px}.journey-flow small{font-size:9px}.journey-card footer{align-items:flex-start;flex-direction:column}.journey-card footer .button-row{justify-content:space-between;width:100%}.feedback-list{padding-inline:18px}.feedback-list header{flex-wrap:wrap;gap:10px}.feedback-list .customer-cell{flex:1 1 60%}.feedback-stars{font-size:15px}.feedback-list blockquote{font-size:16px}.feedback-main .tabs{gap:6px}.inbox-layout{display:flex;flex-direction:column;min-height:0}.inbox-sidebar{border-right:0;border-bottom:1px solid #cbdbea}.inbox-sidebar>header{padding:18px}.inbox-sidebar>.search-field{margin-bottom:14px}.inbox-sidebar>.resource-state{padding:20px}.thread-item{display:inline-flex;width:calc(50% - 6px);vertical-align:top;padding:12px}.thread-item>.avatar{display:inline-flex;width:30px;height:30px}.thread-item p{max-width:150px}.thread-item small{font-size:9px}.inbox-main{min-height:500px}.inbox-header{flex-wrap:nowrap;padding:19px 17px;gap:10px}.inbox-header h2{font-size:18px}.inbox-header .button-row{width:auto;gap:7px}.inbox-header p{font-size:9px}.inbox-header select{font-size:10px;max-width:75px}.message-stream{min-height:260px;max-height:450px;padding:18px 16px}.message-bubble{width:92%;padding:13px}.message-bubble.note{width:96%}.message-bubble p{font-size:12px}.inbox-empty{padding-top:70px}.connection-strip{padding:13px 15px;font-size:10px}.care-profile{padding:19px}.package-mini-grid{grid-template-columns:1fr}.care-quick-actions{gap:7px}.member-portal{padding:0 17px}.member-top{padding:20px 0}.member-brand{gap:12px}.member-brand>img{width:46px}.member-brand>span{font-size:20px;padding-left:13px}.member-top>span{display:none}.member-welcome{padding:32px 25px;margin-top:20px;background-size:300px;background-position:120% 42%}.member-welcome h1{font-size:25px;letter-spacing:1px}.member-welcome p{font-size:11px;max-width:220px}.member-welcome>.cinnabar-seal{right:23px;bottom:27px;font-size:11px}.member-tabs{gap:0;justify-content:space-between;padding-top:9px}.member-tabs>button{font-size:12px;padding:16px 6px;gap:6px}.member-tabs svg{width:15px}.member-section{margin:24px auto}.member-section>h2,.member-section>.section-title>h2{font-size:20px;letter-spacing:1px}.member-section>.section-title>span{display:none}.member-appointment{padding:20px;gap:15px;flex-wrap:wrap}.member-appointment .button-row{width:100%;justify-content:flex-end;margin-top:4px}.member-appointment h3{font-size:17px}.member-appointment p{font-size:11px}.member-day{min-width:50px;padding:8px}.member-booking{padding:25px 20px}.member-booking-heading h2{font-size:23px;line-height:1.7;letter-spacing:1px}.member-booking .form-grid{grid-template-columns:1fr 1fr;gap:18px 13px}.member-booking .form-grid label{font-size:11px}.member-booking .form-grid select,.member-booking .form-grid input{font-size:11px;min-width:0;width:100%}.slot-picker{padding:16px 12px}.slot-picker legend{font-size:15px;line-height:1.8}.slot-picker legend small{display:block;margin-left:0;font-size:9px}.slot-picker>div{grid-template-columns:repeat(4,1fr);gap:8px}.slot-picker button{font-size:11px;padding:11px 5px}.member-booking-actions{flex-direction:column-reverse;gap:12px}.member-booking-actions .button{width:100%;font-size:12px}.member-section>.plan-grid,.member-section>.package-grid{grid-template-columns:1fr}.member-success,.member-error{font-size:12px}.insight-story{gap:20px;margin:20px 0}.integration-grid{gap:16px}.feedback-list footer{gap:12px}.source-list{font-size:11px}}